Greg_O_Lone
(Greg O'Lone)
September 14, 2018, 5:26pm
41
[quote=405603:@Sascha S]And it hit me again. Wanted to report another Beta Issue and my report is lost because of:
Now can’t login anymore.
I am sick of writing FR over and over again… :([/quote]
Dont add the attachment right away when you create the case. Just add it afterward.
@Greg O’Lone: and when does the user usually remember about this fun fact? Too late. I have experienced the behaviour, too, and you can guess once what happened with this Feedback report. It went into the bin. Is the bug so hard to fix?
Sascha_S
(Sascha S)
September 14, 2018, 5:38pm
43
Something i would NEVER tell a Customer of mine as a solution…
if timeSpentDefenestrating > timeToFixTheDarnBug then
fixTheBugAlready(please)
end if
Dana_Brown
(Dana Brown)
September 14, 2018, 7:05pm
46
@Greg O’Lone: and when does the user usually remember about this fun fact? Too late. I have experienced the behaviour, too, and you can guess once what happened with this Feedback report. It went into the bin. Is the bug so hard to fix?
We have resolved the issue and it will likely ship in the next release of Feedback.
Sascha_S
(Sascha S)
September 14, 2018, 7:18pm
47
Thank you. To be honest; after a restart of the Feedback App my Report has been recovered and posted. But not seeing such a bug in the first place sounds much better.
Sascha_S
(Sascha S)
September 14, 2018, 7:19pm
48
I know how you meant it and i thank you for just trying to help me. Please excuse.
Tim_Hare
(Tim Hare)
September 14, 2018, 10:45pm
50
Am I the only one who reads the title of this thread and completes it in their head with “… my old friend”?
DaveS
(DaveS)
September 14, 2018, 11:13pm
52
yeah… cuz “feedback” and “friend” have never been two words I have assoicated together…
Tim_Hare
(Tim Hare)
September 14, 2018, 11:26pm
53
Too much Simon and Garfunkle, I guess.