You could implement a system in the forum here where anyone who whines about something not showing up gets a demerit that shows up next to their name for 3 months after the episode Nobody will want to have a whiny icon next to their name so they wonÂt do it
Somehow I doubt the icon would be adequate
At XDC we do try to say âhereâs a high level view of what we intend to tackle in the next yearâ
That too immediately gets âand when can we expect it?â.
Often other attendees respond with âwhen it gets hereâ or something to remind the questioner.
But it happens every time
Hence we do tend to be gun shy.
I honestly dont know what the answer is.
And Iâll confess that prior to me joining Xojo way back when I did exactly the same.
So its something I definitely understand from both sides.
If weâre implementing new forum features I want one:
When posting:
|---------------------------------------------|
| |
| Hi, did you read the manual yet? |
| |
| [ No ] [ Yes ] |
|---------------------------------------------|
If you click Yes and anyone links the documentation you get a nice little flag in red text next to your name (like the Unverified flag) that says âHas not read the manualâ
that is an entirely different topic
Still on some level itÂs got to be nice to have so many users that are so eager for your next release and to know what goodies youÂre going to share with them at that point
Knowing what is being worked on for future releases is more helpful than being left in the dark because we can plan, at least to some degree. Please do keep us informed as to what is planned and approximately when it might be delivered.
If (high sense of entitlement) and (impatience) and (total lack of open mindedness) then _
be very careful about what you say
Maybe you join conference and ask them in person?
Offering a beer at the bar may lead to more detailsâŠ
How do you plan for âweâre working on 64 bitâ ?
Without a lot more detail of whats involved and what it might affect you canât really plan for anything beyond âweâll have to do this at some pointâ
Same for âRetinaâ
And that starts the slippery slope of âhey you guys promisedâ
It is
Customers like roadmaps. It gives them reassurance. If product X is not at least planning for feature Y (64-bit or whatever) then customer Z needs to start researching other products at some point. Especially true for business customers.
But you know what? The flip-side is true, itâs a useful marketing tool for you guys. It keeps us interested, keeps us onboard. You would never have an XDC keynote in which you just reviewed the previous year. Youâre naturally going to talk about the future.
I would personally favor a high-level roadmap document with no timelines - a sketched outline of the future for the product.
[quote=253997:@Norman Palardy]How do you plan for âweâre working on 64 bitâ ?
Without a lot more detail of whats involved and what it might affect you canât really plan for anything beyond âweâll have to do this at some pointâ
Same for âRetinaâ
And that starts the slippery slope of âhey you guys promisedâ[/quote]
Simply knowing that itâs coming and an idea of when could help us determine if we are to use Xojo or another tool for an upcoming product, project or feature.
What also would help is using the status field better in Feedback. From the Top Cases, only 2 are listed as âScheduledâ. The rest as âReviewedâ and some as âN/Aâ.
Or add a status âNever going to happenâ for things like (from what I understand) Android support.
Let me reiterate what I said earlier
[quote=253978:@Norman Palardy]
At XDC we do try to say âhereâs a high level view of what we intend to tackle in the next yearâ
That too immediately gets âand when can we expect it?â.
Often other attendees respond with âwhen it gets hereâ or something to remind the questioner.
But it happens every time
Hence we do tend to be gun shy.
I honestly dont know what the answer is.
And Iâll confess that prior to me joining Xojo way back when I did exactly the same.
So its something I definitely understand from both sides.[/quote]
[quote=254103:@Marco Hof]What also would help is using the status field better in Feedback. From the Top Cases, only 2 are listed as âScheduledâ. The rest as âReviewedâ and some as âN/Aâ.
Or add a status âNever going to happenâ for things like (from what I understand) Android support.[/quote]
Just FYI android support isnât ânever going to happenâ
More like ânot right nowâ
Top cases doesnât mean âXojo MUST do thisâ
It means âcustomers have indicated theyâd really like thisâ but there can / could be reasons we cant do it right now
64 bit apps was like this
There was a lot of infrastructure etc that had to be reviewed etc before we could start
And sometimes there are things we have to do some investigations before we can even say âyeah this is plausibleâ
[quote=253978:@Norman Palardy]At XDC we do try to say âhereâs a high level view of what we intend to tackle in the next yearâ
That too immediately gets âand when can we expect it?â.
[/quote]
So like I said, donât put a timeline on it. Donât suggest it will be âin the next yearâ or it will go alpha in a certain quarter and so on. Have a roadmap overview document that you point us moaners and speculators towards every time someone asks the question.
You guys get the marketing benefit from it.
We get insight into your thinking and direction.
Iâd value that but YMMV.
Just so weâre all clear
This isnât my call to make and the powers that be MAY chose to do otherwise
My experience over more than 15+ years being sometimes a customer & sometimes an engineer has been that âRoadmapâ turns in to âbut you promisedâ and âŠ
Been there done that seen it happen every year with or without timelines
So youâll forgive me if Iâm leery
âWe are planning a feature in Xojo that will write code for you!â
Donât ask when though.
You donât care when itâs coming.
Just that it is.
I like âweâre planning stuff for sometime laterâ
Going back to bug fixingâŠ