When to give up on Notarization?

I saw/read that the notarization step is a lot slower than Apple suggests in their dialog box, but at what point is it time to cancel and try to restart? I issued the command to Build the app 37 hours ago, and I’m still looking at the message in the progress bar saying:

Notarizing…
Uploading to Notarization Service and Processing… (This process
can take several minutes to complete.)

I use my own app to notarize, but I’ve never seen it take more than 5 minutes when it’s successful and usually it’s much shorter than that.

I have had cases where it seems like it’s taking too long so I quit the app and try again and then it completes in a minute or so.

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According to

https://developer.apple.com/system-status/

there was an outage, now resolved.

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Thanks, this is a nice page to bookmark.

My app was already waiting for 24 hours before the outage, so sounds like it’s time to restart it. If I keep having this problem, maybe that’s a sign that I need the App Wrapper.

FWIW, it’s also somewhat reliant on how big the package is that you upload. We have one that’s 15GB compressed that takes an hour after the upload is complete and is accepted by Apple which translates to at least 90 minutes.

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Interesting. I’ve never had an app that’s nearly that big, but it’s really good info to have.

Thanks!

Wow, you’ve got a 15GB app? I’m imagining it must have some video involved?

Mine is only 2.5 MB. It’s been in the notarization queue for four hours. If I have to cancel it again, I’m trying the App Wrapper and maybe it’ll find some step I missed that causes it to hang up like this.

With that size, I would suggest to have the app download the videos on first launch in the background.

Just like Xcode, that download tons of GB for the SDKs when first launched.

FYI, I restarted the Build. It took four hours but finished the notarization this time.

No video but not Xojo either. Just executables and resources…

Four hours for notarising a 2.5 MB app is just too much!! Maybe something is happening at the Apple’s backend? (discarding a very slow Internet connection).

I can notarise regularly macOS apps bigger than that in < 5’ from the IDE :person_shrugging:

Just curious, what macOS version and Xojo release are you using?

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It may also depends on how long you are a member in the Apple Developer Program. If you are new, it may takes longer.

My internet connection is very slow, yet in AppWrapper it takes less than one minute for a 31 MB app.

Yes, that’s what it takes from Xojo’s IDE too :slight_smile:

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I’m using Tahoe 26.2

I’m using Xojo 2025r3

But it was the first notarization I’d ever done.

Notarisation is just a dumb check. There is no reason why the first ever notarisation of a user should take so long.

Obviously it’s not so simple:

Quinn, “The Eskimo!” on > Apple-Forum:
You can expect that most uploads will be notarised quickly. Occasionally, some uploads are held for in-depth analysis and may take longer to complete. As you notarise your apps, the system will learn how to recognise them, and you should see fewer delays.

And:

Speaking personally, my experience based on helping folks out here on the forums is that:

  • The majority of people reporting “held for in-depth analysis” delays are new developers. Hence the “the system will learn” text in the official response.

  • This “in-depth analysis” usually completes within a few days.

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If the IDE is doing this with the build process modal sheet, y’all might want to make a FR to have that changed. Notarization is supposed to be quick, but it’s not something we can expect from the process.