When I have very strange bugs with clients I’d like to be able to do a remote debug session to see what’s going on.
They always offer TeamViewer, which doesn’t work.
Does anyone know of an on-demand VPN option that one could subscribe to for such instances? I’d like to be able to control the network myself rather than rely on customers IT.
Splashtop is excellent remote system control. Their SOS product is good for on-demand support (like TeamViewer).
Seems like you’re looking for something more like Hamachi was. I don’t think it’s still around, but I used it for very remote debugging for years. Nowadays I think people use ZeroTier for peer-to-peer VPNs, but I haven’t tried it myself.
Greg, this was perfect.
I used it with a customer just now and it was very easy to implement and I was impressed with the speed I could debug with someone on the other side of the world.