SSH Tunnel Not Working

Xojo Cloud
1

It’s been at least a week since I last connected to my XC MySQL server via the SSH tunnel, but this morning it’s not working. Normally I connect using Navicat, but when it failed (“unknown error”), I tried Terminal:

ssh [userID@IPaddress]
[userID@IPaddress]'s password:
Could not chdir to home directory /dev/null: Not a directory
This account is currently not available.
Connection to [IPaddress] closed.

It looks like it accepted my userID/Password, but failed after that. I don’t think its relevant, but the only thing that has changed on my end since I last successfully connected is that I upgraded my Mac OS from 10.11.? to 10.12.6

2

I encountered exactly that a month or two ago and had to contact the support, nothing else working. The engineer did have to restart it to make it work. Been told it was a first!!!

3

Thanks @Simon Page , I’ll get in touch with support.

4

I have contacting Clifford about this.

5

For future reference, the problem was I was using a 10 year old version of Navicat and when I upgraded my Mac OS to 10.12 it finally broke something in Navicat’s use of SSH.

Got the latest version of Navicat and it works fine.