Showcase XOJO Screenshot upload not working

Hi guys.

Unfortunately, the following step submitting our application is not working:

When you click on “upload”, nothing happens.

https://showcase.xojo.com/

The Screenshots are fine, but please have a look for yourself:


What am I doing wrong?

Best

Hi @Dirk_Bockelmann

Maybe a transient problem? These are uploading ok here. Please, contact me privately if you still have problems submitting your app and I’ll be glad to help with this.

Thank you!

Oh, wait… getting a closer look at your “Upload” screen, I can see that the screenshot has been uploaded already.

You can upload one screenshot per platform on Desktop (Win, macOS, Linux). It seems to me that you uploaded one screenshot (see the “File uploaded: lodgit.jpg” text below the uploading fields). In fact, the “Upload” button is disabled, because you uploaded the selected files (one, in this case), and then the “Next” button is enabled to jump to the next step in the submission form.

At this point in the submission form, you can always click on the “Reset” button to start over the selection of screenshots to upload.

FWIW: I had the issue (a few months) ago, that the system was requesting a screenshot for each platform until the button worked, which of course makes little (aka no) sense for a web app ;-). Not sure if that was a temporary issue or still exists.

Hi @Jeannot_Muller

For a Web app, it only asks for one Screenshot (did you select the right platform in the first screen of the submission assistant?)

Thank you for your feedback!

HI @Javier_Menendez

good question? It has been a while. Feb 21 I think, but I remember that you helped me out too and that you were surprised that there were 3 screenshots :wink: . It can be that I made a mistake, but I am pretty sure that at that time I selected Web, but that besides the screenshots I was surprised by a few other questions which fit more to a desktop app than a web “app”. Almost 6 months is a long time, you pretty sure made some changes meanwhile …

Yeah, I remember changing it from Desktop to Web :wink:

1 Like

Hahaha, okay you won :wink: .

Jeannot is too dumb to use your app - well, that’s a showcase too, isn’t it :wink:

Everyone makes mistakes, and I’m not an exception :nerd_face:

Is not about who “wins”, I’m sure we all win having your web app and many, many others listed on the Xojo Showcase! :+1:

Thank you all!

4 Likes

Yep, thx at @Javier_Menendez for clarifying. Still, it would be great to redesign this form to see a clear progress. I was really thinking there is a bug.
Still, I don’t get any Email or a different confirmation, that my application was received. I had also trouble sending it. Is there any confirmation mail involved?

Best

Most likely temporary glitches. I had no problem installing the program.