Reproducible or verified?

General
1

Hello,

In feedback, cases status may be, among others, “Verified” or “Reproducible”. What’s the difference between these?

2

Reproducible means that our testers were able to reproduce the problem as described in the case.

Verified means that an engineer has confirmed that it actually is a bug.

3

Now to be clear, we only added Reproducible recently, so there are still older cases where users can’t tell the difference.

4

Thank you.
In other words, “reproducible” is when testers “acknowledge” the case is “true” (that the user’s observation in the case is indeed the result of the steps, while not necessarily being a “unexpected result”/bug); only when “verified” is the status means it’s actually considered a bug.
Am I correct?

5

[quote=487862:@Arnaud Nicolet]Thank you.
In other words, “reproducible” is when testers “acknowledge” the case is “true” (that the user’s observation in the case is indeed the result of the steps, while not necessarily being a “unexpected result”/bug); only when “verified” is the status means it’s actually considered a bug.
Am I correct?[/quote]
Yes.

6

Thank you.