Missing dll file

Recently one of my clients have have got the following error while trying to execute my application.

The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
Try reinstalling the program to fix this problem.

I sent him the dll file and asked him to copy it into his c:/windows/syste32 folder and restart the computer.
But the error continues.

Any pointers ?


Some good info here. Might want to try re-installing the full VC++ package from Microsoft so it will get system updates.

Otherwise the installers are available in the Xojo/Extras/Winfows Runtime/Installers directory.

If there is only the one file missing, then you may need to register the dll in Windows registry by typing the following in a command prompt:

regsvr32 api-ms-win-crt-runtime-l1-1-0.dll

You should read the guidelines in the PDF “WindowsUniversalRuntime” which is located in the Documentation folder next to you install of the IDE (or the page at this link http://developer.xojo.com/windows-universal-runtime)

It covers all of this

Thanks a lot. Now I get it.