Missing dll file

General
1

Recently one of my clients have have got the following error while trying to execute my application.

The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.
Try reinstalling the program to fix this problem.

I sent him the dll file and asked him to copy it into his c:/windows/syste32 folder and restart the computer.
But the error continues.

Any pointers ?

P.Chellappan

2

Some good info here. Might want to try re-installing the full VC++ package from Microsoft so it will get system updates.

Otherwise the installers are available in the Xojo/Extras/Winfows Runtime/Installers directory.

3

If there is only the one file missing, then you may need to register the dll in Windows registry by typing the following in a command prompt:

regsvr32 api-ms-win-crt-runtime-l1-1-0.dll
4

You should read the guidelines in the PDF “WindowsUniversalRuntime” which is located in the Documentation folder next to you install of the IDE (or the page at this link http://developer.xojo.com/windows-universal-runtime)

It covers all of this

5

Thanks a lot. Now I get it.