Hello,
Some windows customers are experiencing preview handlers (excel, powerpoint) not loading sometimes but I could not find any hint on the issue
My code looks like the example on the MBS website
https://www.monkeybreadsoftware.net/example-win-previewhandler.shtml
The issue is often with the line:
w.InitWithFile(F) returns an error “Echec de l’appel de procédure distante”
Should I retry X times for example?
Thank
Sorry, not sure why the remote procedure fails.
Is this a 32/64bit difference between app and component?
Does it only happen on specific computers?
Or randomly for an app.
Could your app try again after small delay?
I do not know if this is a 32/64 bit difference, everything is 64 bits
It happens randomly
I set up the loading in a for loop and it works now (I set 4 tries)
But I will know when I got feedback from customers.
These are the handler I use , they are defined when installing the software using InnoSetup and placed at the correct path you mentionned in the example
#define PreviewHandlerExcel “{00020827-0000-0000-C000-000000000046}”
#define PreviewHandlerVisio “{21E17C2F-AD3A-4b89-841F-09CFE02D16B7}”
#define PreviewHandlerPowerPoint “{65235197-874B-4A07-BDC5-E65EA825B718}”
#define PreviewHandlerWord “{84F66100-FF7C-4fb4-B0C0-02CD7FB668FE}”