I found these basic stats interesting. I have a freeware x=platform app out there targeted at a small niche market (internet radio stations) and recently hit over 2,000 downloads. It broke down to 40% Windows, 37% Linux & 23% Mac OSX. The Linux downloads caught me on the hop but there is a lot of radio software for that OS.
However the support tickets are disproportionate. 4% Windows, 0 Mac received but 96% Linux (around 50 tickets or so).
All but 3 Linux tickets were asking about “why doesn’t this work”, in ALL cases it was they were on 64 bit OS. About half were easy resolutions, they other half basically told me “too much bother or too much messing about”. FYI, I do have the pre-requisite on the website, readme and the download page. However, they read that info as much as I do
For me as a developer 64 bit can’t come soon enough. I know there are other priorities but hoping that 64 bit GUI & Console come in the first quarter next year.
As an aside I have a web app, built in HTML5/Bootstrap with a Console app running on AWS, it took about an hour of futzing around to get the 32 bit console app going. It did break on one yum update but sorted that out as well.
Thanks Phillip. I was amazed by how many Linux downloads. I only released a Linux version as it was easy and I have a Linux box running some radio automation in my studio. What I wasn’t prepared for was the high % of support tickets.
It has made not release my other radio piece of software on Linux at this stage.
The company I work, its in the 3D modelling/rendering world did a poll, out of 194 people:
Windows XP 32-bit 1% 1% [ 1 ]
Windows XP 64-bit 1% 1% [ 2 ]
Windows Vista 32-bit 1% 1% [ 2 ]
Windows Vista 64-bit 0% 0% [ 0 ]
Windows 7 32-bit 1% 1% [ 1 ]
Windows 7 64-bit 49% 49% [ 96 ]
Windows 8/8.1 32-bit 1% 1% [ 1 ]
Windows 8/8.1 64-bit 22% 22% [ 42 ]
Mac OS X v10.4 “Tiger” 0% 0% [ 0 ]
Mac OS X v10.5 “Leopard” 0% 0% [ 0 ]
Mac OS X v10.6 “Snow Leopard” 2% 2% [ 4 ]
Mac OS X v10.7 “Lion” 1% 1% [ 1 ]
Mac OS X v10.8 “Mountain Lion” 3% 3% [ 6 ]
Mac OS X v10.9 “Mavericks” 13% 13% [ 26 ]
Linux Ubuntu 4% 4% [ 7 ]
Linux Debian 1% 1% [ 1 ]
Linux Fedora 0% 0% [ 0 ]
Linux SUSE/openSUSE 0% 0% [ 0 ]
Linux Red Hat 0% 0% [ 0 ]
Linux - other 2% 2% [ 4 ]
Linux other was usually Mint
hardly anyone is 32 bit
[quote=148248:@Richard Gorbutt]Thanks Phillip. I was amazed by how many Linux downloads. I only released a Linux version as it was easy and I have a Linux box running some radio automation in my studio. What I wasn’t prepared for was the high % of support tickets.
It has made not release my other radio piece of software on Linux at this stage. :([/quote]
I’ve done Linux tests with Xojo and it was mainly a progressive slowing down of Xojo itself I encountered the project I was doing worked fine, I actually had more weirdness with Windows than I did with Mac and Linux
My above poll, up until recently Trimble Sketchup was only 32bit hence why maybe there is some 32bit users, typically in 3D a min of 16gb of Ram and quad core and beyond are the norm… Mac’s are bloody expensive to upgrade, you’d be a masochist to build a render farm with them lol
Tool A, Freeware, since 2013/10
For oscilloscopes and spectrum analyzer from a particular manufacturer.
Windows: 858 - 67 %
Linux: 258 - 20 %
OS X: 174 - 13 %
Sum: 1290
Tool B, Freeware, since 2012/03
For an oscilloscope from a particular manufacturer.
Windows: 2327 - 74 %
Linux: 463 - 15 %
OS X: 331 - 11 %
Sum: 3121
Tool A + B
Windows 3185 - 72 %
Linux: 721 - 16 %
OS X: 505 - 12 %
Sum: 4411
