I m using WebGraffitiSuite 27.2 add-on quite a long time with no problemsa nd very happy about.
Today I got a message from a user tring to access WebLikert from its iPad reporting a dysfunction. Nothing are shown(Questions/Answer options) are not shown , just an empty space with green color. Seems that the control do not register the array of questions.
I have no iPad but I have a MacBook Air. Same problem in Safari only…
MacOs Catalina 10.15.4, Safari 13.1 (15609.1.20.111.8)
Using Chrome and Firefox all things run well. Also no problem in Android and PC browsers.
As had been said by @Norman Palardy, your best bet is to open a support ticket, but you must have an active subscription to receive support. I did test the demo, and it works as expected for me. You can do the same by going to https://demo.graffitisuite.com/
Not sure if the demo is about 27.2 version. No active subscription, no money to buy one but here it appears that there is a problem that need to be fixed. MacOs updated recently and the problem is present only with Safari… It is reasonable that should be always an alternative way to solve such situations.
I am sure about this, but my app (with all other GraffitiSuite controls and i am happy for this) works ok except of this tiny thing and the problem is that as i am not selling my app as a commercial application (it is free to public) i have no extra income and the luxury to spend $399 to make things work as expected.
To be honest if you are relying on a product to support your project, and as we all know browsers change things often, you should consider updating the product you invested in. Only other option is to find a cure yourself
Yes, it looks like there is an issue in the Xojo framework (or your version’s HTACCESS, if you’re using CDN) that is preventing the data from being sent. That’s all I can see. Please subscribe to GraffitiSuite and open a support ticket for further assistance from me.
Briani want but i cant at present time… My app is an offer to the community, which include everyone and off course yourself and when i developed it i was expecting to maintain it from donations. You may know this takes time to be known and widespread to the community… Money is not everything and not the only thing that motivates people. I already spend money for offering to the community bybmaintaining the project by buying yearly Xojo license and Xojo cloud… i am not a proper developer, i am psychologist.
I call everybody to give a try and visit it (not using Safari)
The XOJO is a small market for tool vendors, where every license counts. It is completely unfair to expect others to give away their products for free, just because you did. Either pay for support, live with it, find your own workaround or find another tool set where all the stuff you need for your app is free.