I’m one of these real lucky users that things just never work for me out of the box. It’s crazy, I know, but it’s true.
Right now I’m trying to figure out how to use the feedback app, because I have a feedback number I want to look at, but there is no way in this cold god forsaken place that I am able to find or see it anywhere.
I have the app, I click the link and it takes me to the app and I have signed in, but it never takes me to the feedback in question.
The app is NOT intuitive at all, there is nowhere I can enter a feedback number to be taken to it.
Searching for the feedback number finds nothing
trying to nut down keywords still has 187 search results
I have tried subscribing to any/another feedback item and hack the url given to me as a share link with no result
a share link provides only the feedback ID, but I can’t do anything with that feedback ID (in relation to the app itself)
there does not appear to be anywhere to put that ID to take me to it
you get to see what Xojo permits us to see
Or what other users permit you to see of their cases
Sometimes people submit cases as “private” because only they & Xojo should see them - there may be proprietary information on them that they do not want shared
That’s my understanding as well. Xojo is apparently building a whole new Feedback app that is web-based.
Unfortunately @Da maxhosts, the short-comings of the current Feedback app are well known. I think it’s been more than a year or two since the front-end had an update. We all look forward to the new system.
Don’t lose heart. If you’re really stuck, just keep posting your questions on the forum. If your question concerns something hidden in Feedback, someone with more access may be able to answer for you.
yes, it turns out I think the feedback link that was posted in the other thread must be marked as private, because even searching specifically for the title brings up nothing. And the fact I’ve been in and out all day and then can’t click on a link because I’m in iOS has been mildly frustrating too, but meh, whatever. Moving onto the next problem