Take it from me constantly being told you’re worthless or wrong or stuffed up isn’t going to help.
As a person who suffered the most horrendous abuse throughout their childhood and teenage years it doesn’t take very long of being told your worthless or useless before you start to believe it. And trust me that feeling never goes away.
Companies are the same, support staff stop wanting to provide support at the risk of being singled out on the forum, programmers are reluctant to make changes to avoid offending people, public relation staff don’t want to do press releases just in case, and in the worse cases owner and managers may just say enough is enough. Geoff may say well I bought Cross basic in 1996 and it’s been a good run but it’s time to call it a day. I couldn’t count the number of times I’ve seen him singled out, he obviously has broader shoulders than me. I’ve seen too many companies close from this. Think how the staff must feel sometimes with some of the comments.
Now if you find a bug sure report it and announce it on the forum as people need to know, and if you find something that doesn’t work the way you expect there is nothing stopping you writing your own replacement and sharing that on the forum or adding it as a possible example in a feedback case as a solution. There is also nothing stopping the forum from creating a library of open source routines to share until Xojo corrects the issue.
Now I realise that this post is going to offend some people and I apologise. I also expect to get banded from the forum because of it, but I just see a lot of me me me and not enough community.
I’ve been using Xojo from all the way back when it was called Real Basic and I even played with Cross Basic when it was still a shareware product owned by Andrew Barry. I’d hate to see it disappear.