Bug fix time estimations

Is there any way to know when a particular bug will be fixed by Xojo team? For example: feedback://showreport?report_id=14860 is almost 3 years old, was marked as Reviewed after 8 months, 7 months later it was marked as Verfied, but nothing has happened in the last 20 months.
This bug feedback://showreport?report_id=26158 makes Cocoa unusable for me, that one is not even verified, and if it will be fixed in the same speed as the above case, it will not be fixed before 2016.

Short answer: no.

Long answer: use your points to elevate the rank of the case and get others who use the reporting system to do the same. That helps them prioritize, but doesn’t guarantee a fix time. At various times, Real Software offered priority fixes and directed engineering. If that makes sense in relation to what this bug is costing you, you might contact their support and inquire about it.

[quote=31295:@Peter Fazekas]Is there any way to know when a particular bug will be fixed by Xojo team? For example: feedback://showreport?report_id=14860 is almost 3 years old, was marked as Reviewed after 8 months, 7 months later it was marked as Verfied, but nothing has happened in the last 20 months.
This bug feedback://showreport?report_id=26158 makes Cocoa unusable for me, that one is not even verified, and if it will be fixed in the same speed as the above case, it will not be fixed before 2016.[/quote]

I guess most companies are not interested to fixed all bugs in short time

Let’s say all bugs in Xojo are fixed the next three month (Would be nice but unfortunately unrealistic). Who will then buy a new licenses upgrade of Xojo for next year ?

Or will you still buy a new Xojo licenses in hope of new features is applied ? Just a thought, as I know some big companies thinks like that. :slight_smile:

Anyone who wants all the new stuff that is in that release which is not usually just bug fixes.
Every cycle is a balance of must fix bugs vs new features.
We get to everything we can.

You mainly pay for new features not for bugfixes. It sounds weird if Xojo want to charge us for fixing bugs. But if a new release has new features (like Cocoa), but it is unusable (due to bugs) customers may not pay for something that cannot be used.
Both cases have points assigned on my list (#14860 is the first one).

With a subscription you aren’t paying for “new features or bug fixes”.
Your subscription entitles you to every release within the period the subscription covers which includes new features & bug fixes.

Unlike OS X or Windows where they can patch a single version (ie patch 10.6.4 to get 10.6.5 or XP SP 1 with a service pack to get XP SP 2) and also patch 10.7 and 10.8 at the same time we don’t do that as that would require many more resources than we already have.