For a few weeks now I’ve not been keeping an eye on tracker as closely as I normally do, I’ve noticed that archived issues are now being historically closed instead of having them updated and closed on the date of archive. Having the system close tickets on my behalf as if I did it is a little unsettling.
I’ve also noted that tickets with Archived labels are no longer visible under the All tab unless specifically search for.
From an outside perspective, I’m failing to see any beneficial reason for this so can Xojo let us know the reasoning for these changes as both of these changes have made it more difficult for us to monitor and check Archived cases, some of which are still pertinent?
Archived didn’t exist when Stephane was around and I wouldn’t have checked it a few months ago without it having just been archived recently, the recent label was removed and move back years ago.
This wasn’t happening a few hours ago. I always filter by Updated date as I like to see what is happening. I was filtering by Label = Archived then removing the label and the entries weren’t there when viewing the All list, I even changed to 100 entries per list and did a browser find for “Archived”, nothing. Now there are 5 Archived tickets in those first 100 results. I was surprised that I couldn’t find them that I started playing around with Created date to try and narrow down the issue which is when I saw that some of my old tickets were being historically closed.
I assume that someone is tweaking settings as I mentioned a problem with Archived in #70094 the other day.
Remember that Feedback was transferred to Issues, my guess is that some internal note/label used in Feedback got transferred as Archived for Issues. @Geoff_Perlman did the work (I think), he may know what was used in Feedback that changed to Archived in Issues.
