App hangs when running AppleScript

Targets macOS
1

Got a hang from a user where my app hangs on running the first AppleScript the app does:

Thread 0xd3391 28 samples (1-28) priority 31 (base 31) last ran 162.982s ago
<thread QoS default (requested default), process unclamped, jetsam priority 100 (requested 100, assertion 0), process memory limit 0MB, process received importance donation from WindowServer [168], process received importance donation from distnoted [440], IO tier 0>
28 thread_start + 8 (libsystem_pthread.dylib + 7080) [0x18bfa4ba8] 1-28
28 _pthread_start + 136 (libsystem_pthread.dylib + 27656) [0x18bfa9c08] 1-28
28 ??? (XojoFramework + 1309844) [0x105acfc94] 1-28
28 ??? (XojoFramework + 2624740) [0x105c10ce4] 1-28
28 Delegate.IM_Invoke%%o + 60 (Mail Archiver X + 19043840) [0x101c7d600] 1-28
28 CCEmailView.CCEmailView.TGetMailboxes_Run%%o<CCEmailView.CCEmailView>o + 8436 (Mail Archiver X + 22318064) [0x101f9cbf0] 1-28
28 GetImapStatus.Constructor%%os + 2392 (Mail Archiver X + 29929112) [0x1026dee98] 1-28
28 GetImapStatusMail.getAccounts%A1s%o + 220 (Mail Archiver X + 29911788) [0x1026daaec] 1-28
28 GetImapStatusMail.getAllAccounts%A1s%o + 732 (Mail Archiver X + 29913736) [0x1026db288] 1-28
28 RunAS.Constructor%%oA1sA1i8bbb + 2980 (Mail Archiver X + 16358172) [0x1019edb1c] 1-28
28 RunAS.compileScript%b%o + 948 (Mail Archiver X + 16380980) [0x1019f3434] 1-28
28 NSAppleScriptMBS.compile%b%o&o + 72 (Mail Archiver X + 12116784) [0x1015e2330] 1-28
28 compileAndReturnError(REALobjectStruct*, _REALdictionary*&) + 112 (MBS_MacCocoa_NSAppleScript_Plugin_21300.dylib + 27628) [0x114a7abec] 1-28
28 -[NSAppleScript compileAndReturnError:] + 136 (Foundation + 9808488) [0x18e195a68] 1-28
28 OSACompile + 52 (OpenScripting + 78068) [0x1ad4bb0f4] 1-28
28 SecurityPolicyTestDescriptor + 152 (OpenScripting + 8836) [0x1ad4aa284] 1-28
28 _SecurityPolicyTest(char const*, void const*, unsigned long) + 332 (OpenScripting + 8472) [0x1ad4aa118] 1-28
28 InterpreterSecurity_ScanBuffer + 112 (libInterpreterSecurity.dylib + 4868) [0x286351304] 1-28
28 -[InterpreterSecurity scanData:withSourceURL:] + 164 (libInterpreterSecurity.dylib + 3508) [0x286350db4] 1-28
28 -[XProtectScan beginAnalysisWithFeedback:] + 544 (XprotectFramework + 40536) [0x1cd7a9e58] 1-28
28 -[XPMalwareEvaluation initWithData:assessmentClass:] + 92 (XprotectFramework + 11684) [0x1cd7a2da4] 1-28
28 -[XPMalwareEvaluation initWithRuleString:withExtraRules:withURL:withData:withAssessmentClass:feedback:] + 36 (XprotectFramework + 12968) [0x1cd7a32a8] 1-28
28 -[XPMalwareEvaluation initWithRuleString:withExtraRules:withURL:withData:forcedRulesOnly:withAssessmentClass:feedback:] + 992 (XprotectFramework + 13972) [0x1cd7a3694] 1-28
28 _dispatch_sync_f_slow + 148 (libdispatch.dylib + 71640) [0x18bdfc7d8] 1-28
28 DISPATCH_WAIT_FOR_QUEUE + 368 (libdispatch.dylib + 72736) [0x18bdfcc20] 1-28
28 _dispatch_thread_event_wait_slow + 56 (libdispatch.dylib + 15116) [0x18bdeeb0c] 1-28
28 __ulock_wait + 8 (libsystem_kernel.dylib + 10980) [0x18bf68ae4] 1-28
*28 ??? (kernel.release.t6000 + 6509224) [0xfffffe0008e852a8] 1-28\

The user is on the RC of Tahoe 26.2. I do not see the same issue on my computer with the same version of macOS.

The user already restarted his computer, reset the privacy permissions for my app and tried another app which does AppleScript for Mail.

Does anyone have an idea what the user could try to do?

2

I’m not sure I’ll be able to read / help with this one, but when posting logs please post the text file or use the code format. Quote format eats the asterisks and spacing because Markdown.

3

There’s going to be so many moving parts here that we probably won’t be able to help unless you can break it down into smaller pieces.

The first thing I would try is to have the user run the AppleScript from Script Editor and see what happens.

1 Like
4

The AppleScript works fine when run from the ScriptEditor.

The user also has tried SafeMode which didn’t work and another user which did work.