It would be more accurate to say that like any software developer, we can only fix bugs we know about, can reproduce and are in code that is ours. Sometimes the bug is in the underlying OS for example. Then we have to prioritize them which typically (but not always) means those that impact the greatest number of users and are difficult or impossible to workaround come before bugs that appear to be impacting just a few users and are very easy to workaround. Each bug is somewhere on that spectrum.
I know it’s frustrating to come across a bug that is causing you grief and be the only one who is reporting it or be unable to reproduce it in a simple project. We run into these as well. Just know that we are not willfully ignoring anyone. We are simply working through all that needs to be done in the order that makes the most sense to us based upon the needs of the user base as a whole. This is almost certainly the same logic that nearly all software developers use to decide what to tackle next. We have all experienced the difficulty of juggling competing priorities.