How to activate new license from an activation code?

  1. 7 days ago
    Edited 7 days ago

    So,
    My employer purchased a Desktop license and received a 15-letter "activation code", thru Application Systems Heidelberg (ASH).
    He sent me that code, I then signed up on xojo.com with my email and am now trying to activate my license so that I can build Xojo apps.

    But I can't figure out how to activate the license.

    The page at https://ide.xojo.com/account/licenses/ shows just a link like this:

    Real Studio License Keys
    Need an 8 digit code? Click here.

    And when I follow that link, I get to a page that tells me that I would get to see a dialog asking me to enter code when I launch the IDE. But those instructions appear to be for Real Studio, which has been cancelled in 2012!

    The User Manual says that I have to login with the account that the code was purchased with. But when purchasing from ASH, no such account creation was even necessary! So, I have no account, only the activation code, and no indication how to use it. Instead, the Xojo license page shows super outdated information?!?

    Found it: https://xojo.com/redeem/

    Jeez, why could that not be linked to from the License page where one would expect to find it?

  2. Found it: https://xojo.com/redeem/

    Jeez, why could that not be linked to from the License page where one would expect to find it?

  3. Jean-Yves P

    Feb 11 Pre-Release Testers, Xojo Pro Europe (France, Besançon)

    THE Thomas Tempelmann trying to figure out how to build Xojo apps ????
    come on ....
    :)

  4. Emile S

    Feb 11 Europe (France, Strasbourg)

    No, this is totally obscure method. 6 years ago, it tooks me… 8 weeks ? to figure a solution !
    Less than 5 minutes to pay and an eternity + 1 tobe able to use it :(

    The lessons learned with the Alpha, Beta, Teta (no, no Teta) was lost once the product released.

    I still recall.

  5. Christian S

    Feb 11 Pre-Release Testers, Xojo Pro, XDC Speakers Germany

    Well, usually you get the link with the activation code...

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