GraphicsD2D CreateTextFormat error

  1. last week

    Thomas B

    Oct 10 Pre-Release Testers, Xojo Pro

    I've recently been getting reports from a small number of my customers of a problem on what seems to be Win7 and Win10 that showed up recently.

    I'm building on 2017r3.

    My app writes formatted text to a canvas, which is displayed to the user. Before the text is displayed, the user gets an error alert:

    -----------
    Runtime Error

    Common\Win32\GraphicsD2D.cpp: 558
    Failure Condition: SUCCEEDED(hr)
    CreateTextFormat failed: 80070057
    -----------

    My app subsequently closes.

    Any ideas where to look and what might be happening?

    -Tom

  2. Julian S

    Oct 10 Pre-Release Testers, Xojo Pro UK
    Edited last week

    If you're setting TextSize to a negative value then it looks to have been fixed in 2018r1.

    Feedback Case #49651

  3. Julian S

    Oct 10 Pre-Release Testers, Xojo Pro UK

    Failing that do they have the font on their system and/or is there any correlation to the default language of the device?

  4. Thomas B

    Oct 11 Pre-Release Testers, Xojo Pro

    Thanks, Julian. That is a possibility.

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