I have been offering my app for Windows for a long time now, but I could not solve a special problem in all this years:
My app does much with pictures and graphics for displaying an editor. So it needs much memory to generate and buffer images.
- After some time but randomly, the app crashes often without rising a runtime exception. There are no reproducible steps for these crashes.
- Sometimes there are random StackOverFlow exceptions too, on methods that are not called recursively.
The move from 32 to 64 bit made it a little better, but not really solved the problem. The app runs with no problem on macOS. My guess is that there are memory leaks somewhere in the windows framework and if the app gets out of memory, the crashes occure. Now I want to go to Windows HIDPI and this will need even more memory.
What do you think, would be the best way to solve this?
- Open a Feedback case? In this case I have to send my complete source code to Xojo (only the code without resource files is 40MB). And I don’t have steps to reproduce the errors.
- Contact the Xojo Support directly? Maybe they know a solution.
PS: You can download and try the app here if you want: https://www.fishbeam.com/software/?item=goldfishBeta&system=windows