A .DLL is missing

Targets Windows
1

Hi, friends.

I am trying to install Xojo2016r41Setup.exe --downloaded today–, but I am receiving this error:

“The program can’t start because api-ms-win-crt-runtime-l1-1.0.dll is
missing from your computer. Try reinstalling the program to fix this problem”

I try to install both Win7 Updates but for both the message is “Updating is not applicable to your PC”.

Windows6.1-KB3102810-x86.msu
Windows6.1-KB2999226-x86.msu

My system is Win7 Ultimate.

How can you help me?

Thanks.

HERNAN CANO M

2

Check the documentation Xojo/Documentation/WindowsUniversalRuntime.pdf
It will answer a lot of questions you may have.

3

I need to reinstall Xojo again.

In some minutes I reply…

4

Windows 7 Ultimate.
Xojo 2016r4.1

(1) The very last moment of the installation it says:

"The program can't start because api-ms-win-crt-runtime-l1-1.0.dll is missing from your computer. Try reinstalling the program to fix this problem"

(2) When I tried to run both Windows Updates, I received “Updating is not applicable to your PC”.

(3) I tried to install vc_redist.x86.exe, I receive the updating is already installed.

(4) If I try to run Xojo.exe “installed”, I receive

"The program can't start because api-ms-win-crt-runtime-l1-1.0.dll is missing from your computer. Try reinstalling the program to fix this problem"

If I click, then it says

Failed to locate Framework DLL.
5

You are posting this many times.
Its the same solution.

See this page for a lot of info

http://www.bkeeneybriefs.com/2016/06/xojo-windows-application-runtime-requirements/

But it comes to this:
If you put your app into a folder ABC
Put the newly required dlls into the same folder.
Put all the Xojo DLLs created by the compile in the same folder.

Thats it.

6

I believe that person is trying to install Xojo and not distribute an app/.

7

I would go step by step, although resolving a Windows Registry corruption problem can be tricky.

  1. You probably need your Win7 to be SP1. Check this first.
  2. If yours is already SP1 then go to this Microsoft link and download the fix.
  3. Run the fix and uninstall all references to Microsoft VC++ 2015 x64 and x86. You probably may see 4:- 2 Minimum Runtime and 2 Additional Runtime.
  4. If 3) is successful, then try installing Xojo again.

I hope this help, fingers crossed.

8

You’re right. It was also posted under “Windows app fails due to…”
Hopefully it will be sorted by now.