Xojo Technical Support

Just out of interest, what is the Xojo technical support included with all licences apart from single desktop. I have used tech support (I don’t think) although I have had queries answered in the forum by Xojo employees but I suspect you would still get this with a single desktop licence. What form does tech support take? What is ‘Priority Technical Support’ that you get with Pro and above?

Priority means that those requests are handled first. Also, we tend to fix bugs on how many users are affected but priority users’ bugs are more likely to get fixed. Not always but it’s more likely.