xojo 2019r2 does not start

General
1

I double click the xojo icon… i see the splash screen and after 1.5 seconds i see a msgbox saying “This applicacion has encouneter a fatal problem and must be shut down. Please tell us more about…”

I have pressed the “Report Now” button and submitted an automatic private feedback case

btw… windows 10 64bit home single language / version 1809

2

Have you tried the usual suspects?

  • Another user on the same computer?
  • Another computer?
  • Removed all plugins?
  • Cleared the cache?
3

is a fresh start. no additional plugins, no cache
i tried another user on the same computer and all works ok

4

[quote=458698:@nicolscanessa]is a fresh start. no additional plugins, no cache
i tried another user on the same computer and all works ok[/quote]
Please uninstall Xojo, download a fresh copy from our website and reinstall.

5

so far it’s working fine