User is asked for password every time he opens a file from my app

Got a problem with a user that may be more of a Sierra problem. He has his file from my app on a NAS. Since upgrading to Sierra he get’s asked every time to enter name and password to access the NAS. I had sent him a link to https://support.apple.com/en-us/HT201609 but this didn’t help. Any other ideas?

Does he have the same issue with files produced by other apps ? If so, he should not be bothering you, but rather, the maker of the NAS.

Nope, happens only for my app.

It’s an Issue with Sierra. I had the same Issue and the last Dev.Build. fixed it for me. Maybe your user can update to a Dev.Build. too?

@Sascha S : thanks, I’ll ask. Otherwise, he has to wait for the next dot release.