I bought a new Dell laptop lat week. It is supposed to be full HDMI, 1920x1080. It replaces an older HP laptop with the same resolution. When I moved my projects to the new machine, some of the windows no longer fit in the IDE. After confirming the resolutions for both machines were set to 1920x1080, I wrote a little program that simply displays Screen(0).Height and Screen(0).Width. I wasn’t surprised when the Dell showed 1280x720. After two and a half hours with Dell service reps, nothing changed. Using GoToAssist, I showed the rep that setting the Windows display parameters to 1280x720 made no change on the screen at all. I also showed him my program and the reported resolution. Despite that the rep said the computer was working the way it is supposed to and said I should talk to Xojo because their software is obviously the problem. My take is that Dell is pulling the equivalent of a Volkswagen diesel emission test and selling low resolution displays as full HDMI.
I was surprised when I copied the screen resolution program to my HP computer. Instead of getting the 1920x1080 resolution I was expecting, I got 1536x864. A stand-alone monitor that I connect through the HDMI port as a second screen returns 1366x768, exactly what Windows says it is. I don’t understand what is gong on. Do other computers give similar results?