# Pre-Sales Question re: upgrading

**URL:** <https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400>\
**Category:** General\
**Created:** [February 14, 2020, 5:55pm UTC](https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400 "2020-02-14T17:55:13Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Michael\_Farrell](https://forum.xojo.com/letter_avatar_proxy/v4/letter/m/65b543/32.png) [@Michael\_Farrell](https://forum.xojo.com/u/Michael_Farrell)\
**Post date:** [February 14, 2020, 5:55pm UTC](https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400/1 "2020-02-14T17:55:13Z")

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Hello. I can’t quite seem to find this info on the website: If someone purchases at a lower license level, say Desktop at $299, and later they realize Doh! I should have gotten the Professional license act $699, can they simply pay the $400 difference to upgrade? If not, what would that upgrade price be in this example?

Thanks for the help,

Mike

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**Author:** ![Tim\_Parnell](https://forum.xojo.com/user_avatar/forum.xojo.com/tim_parnell/32/161_2.png) [@Tim\_Parnell](https://forum.xojo.com/u/Tim_Parnell)\
**Post date:** [February 14, 2020, 5:58pm UTC](https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400/2 "2020-02-14T17:58:00Z")

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> [@475436:@Michael Farrell](#):
>
> I should have gotten the Professional license act $699, can they simply pay the $400 difference to upgrade?

You can find the buttons for this in your account on the Licenses page.

Edit: I’ve removed my “yes” - I’m not a representative of Xojo and probably shouldn’t make such a statement. Greg is right you should ask them directly!

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**Author:** ![Michael\_Farrell](https://forum.xojo.com/letter_avatar_proxy/v4/letter/m/65b543/32.png) [@Michael\_Farrell](https://forum.xojo.com/u/Michael_Farrell)\
**Post date:** [February 14, 2020, 6:03pm UTC](https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400/3 "2020-02-14T18:03:30Z")

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Yes, but the buttons don’t do anything for a person who hasn’t bought anything yet (do they?) and wonders what the upgrade pricing would be after an initial purchase. At least this is how the website is working for me.

But you gave a resounding Yes to my question so thank you for that!

And by the same token, can a $99 USD Lite license pay the $200 difference to upgrade to a Web or Desktop license?

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**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\
**Post date:** [February 14, 2020, 6:19pm UTC](https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400/4 "2020-02-14T18:19:38Z")

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Please send an email to [hello@xojo.com](mailto:hello@xojo.com). They can help you with these questions.

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**Author:** ![Alyssa\_Foley](https://forum.xojo.com/user_avatar/forum.xojo.com/alyssa_foley/32/182_2.png) [@Alyssa\_Foley](https://forum.xojo.com/u/Alyssa_Foley)\
**Post date:** [February 14, 2020, 6:33pm UTC](https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400/5 "2020-02-14T18:33:08Z")

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Hi Michael, You can always upgrade a license to Xojo Pro. The upgrade discount is based on the remaining value of your license (which you can calculate per Tim’s instructions at your license key page anytime). Even an expired license will give you 5% off an upgrade 🙂

Feel free to email me at [hello@xojo.com](mailto:hello@xojo.com) if you want more details or have any other questions 🙂

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**Author:** ![Alyssa\_Foley](https://forum.xojo.com/user_avatar/forum.xojo.com/alyssa_foley/32/182_2.png) [@Alyssa\_Foley](https://forum.xojo.com/u/Alyssa_Foley)\
**Post date:** [February 14, 2020, 6:34pm UTC](https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400/6 "2020-02-14T18:34:12Z")

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> [@475440:@Michael Farrell](#):
>
> And by the same token, can a $99 USD Lite license pay the $200 difference to upgrade to a Web or Desktop license?

Yes, you can upgrade Lite to Desktop and Pro at the website. If you want to upgrade to Web, email me and I can set that up for you!

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**Author:** ![Norman\_Palardy](https://forum.xojo.com/user_avatar/forum.xojo.com/norman_palardy/32/169_2.png) [@Norman\_Palardy](https://forum.xojo.com/u/Norman_Palardy)\
**Post date:** [February 14, 2020, 6:39pm UTC](https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400/7 "2020-02-14T18:39:26Z")

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An FAQ that answers pre-sales questions like this would seem to be useful

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**Author:** ![system](https://forum.xojo.com/uploads/default/original/1X/455b4dcc0e61630e9f81940004ddffa49c432a46.png) [@system](https://forum.xojo.com/u/system)\
**Post date:** [April 29, 2021, 4:17pm UTC](https://forum.xojo.com/t/pre-sales-question-re-upgrading/52400/8 "2021-04-29T16:17:14Z")

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