Thanks folks. IT have “approved” the install, but it’s not currently a supported app. They came over and uninstalled the antivirus and malware protection software and disabled the group policies and Windows Defender (much against their advice). To all intents and purposes, it’s now a stand-alone machine.
We have, William. Same result.
Here’s the ping…
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
Yes that works, if the IT department knows what they are doing. If they only enable Xojo.exe, but you are calling your program IcantcopewithCorporateITdepartments.exe then … bang … 
We suspect that might be true.
We’re going to bring in a local UK Xojo consultant / developer to see if they can work it out. If not, God knows we tried!
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Out of sheer dumb curiosity: have you tried this on a personal machine? I mean, just download the Xojo IDE, create a default desktop project and press the run button?
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Redownload xojo and right click the file and hit properties. Is there an unlock button at the bottom?
Works perfectly on a colleague’s Win 7 personal laptop. He recommended Xojo. However, there are six of us and policy dictates we must use uni-provided laptops.
The source file is “unblocked” in properties.
Was the button there though or did it just say that it was already unblocked?
The button was there and it was unchecked. I’d forgotten about that, so thanks for the thought.
One of the issues I’ve seen on Windows is the application is indeed running just not visible. On the Taskbar I would see the icon for the app but not the app itself.
Can’t remember exactly what I did but it was along the lines of hovering over the icon which pops up a thumbnail of the app. Right-clicking the thumbnail would pop up a context menu for the icon, choose Maximize or Restore, can’t remember which, try both.
Other times, if you were using multiple monitors, it may be opening up on the “other” monitor.
I have tried just on two hours notebooks on our office, both are running and you can start edited programs for debug
Another good suggestion. I’ve looked at that and the application definitely isn’t running. I’m working late again on this so I’m going to wait until the Xojo consultant calls tomorrow to see if he can spot the issue through a remote connection. If not, we’ll see if Xojo are willing to try to support us directly.
Ok, try this.
Uninstall xojo
Click the unblock checkbox, click ok
Reinstall from that file
Failing that try
Right click xojo on that start menu and run as administrator then try a demo
Also, I have to ask the obvious to just be thorough, you aren’t running another version of xojo on the same machine that is currently running a project are you (as this doesn’t work and will show the issue you’re having)?
OK, just tried that. Same result.
- Save an example to desktop (let me know the name of the example)
- Run it, and see it makes another folder with the exe in, copy and paste that folder to make a (Copy)
- Stop the program in the ide
- Note the first folder is deleted but the copy remains
- Go into the copy folder and run the exe
- After about 10 seconds do you see a message about unable to connect to a debugger?
- Let me know the file size of the exe and the name of the example project you used so I can compare the sizes
- Let me know if there’s a libs folder in the copy folder (so I know if its 32 or 64 bit)
This should at least tell you if the exe is running or not.
Failing all that, get a copy of process monitor from https://docs.microsoft.com/en-us/sysinternals/downloads/procmon and see if anything shows up when its run (by the above method). If the app doesn’t show on there, then its not even getting to a run state.
So… you shouldn’t have had to do all this.
That said, it’s important to understand that the thing you are running is actually a new application and it is definitely not signed. Having spent time in an organization that used Domains and group policies, it wouldn’t surprise me If they’d left on the policies that prevent this.
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Have you checked all logs on the machine, not just the application log?
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Try turning on auditing, do your work in the ide, then check the audit log to see if it logged any failures
Morning all and many thanks for the additional ideas overnight. We’ll give those a try later today. This morning, IT provided us with a clean, boxed, unconfigured HP ProBook 450 (G7, i7, 16GB). We’ve just set it up (standalone) and connected it to a public wifi to download Xojo. No pre-installed university disk image, no university policies, no shared drives, no Dropbox or Onedrive, no antivirus, nothing… just as HP shipped it off the shelf (we even had to cut the tape on the box).
Result… the example apps don’t run on this either. IT are convinced it’s a compatibility issue with Win 10 Pro (latest build). We cannot believe that we’re the only people experiencing this problem, so it can’t be that. IT have spoken to HP who say they haven’t had any reported issues running development environments (apart from some video card issues).
We’ve got a call with a UK-based consultant / developer today to see if he’s got any ideas. We’re also immensely grateful for all of your thoughts and suggestions on this too.
If I had hair, I’d be pulling it out. We will probably need to abandon this after today as we’ve spent half the week trying to make it run. Xojo looks perfect for our needs, but we just can’t get it to work.
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