MacBookPros with video issues.

Here is the list of symptoms…

Symptoms

An affected MacBook Pro may display one or more of the following symptoms:

  • Distorted or scrambled video on the computer screen
  • No video on the computer screen (or external display) even though the computer is on
  • Computer restarts unexpectedly

Affected Models

  • MacBook Pro (15-inch Early 2011)
  • MacBook Pro (15-inch, Late 2011)
  • MacBook Pro (Retina, 15-inch, Mid 2012)
  • MacBook Pro (17-inch Early 2011)
  • MacBook Pro (17-inch Late 2011)
  • MacBook Pro (Retina, 15 inch, Early 2013)

good news is that Apple is repairing the machines for free (takes 5-7 days as they mail it to a depot to fix). Even if your warranty/AppleCare has expired.

my appointment is tomorrow to prove to the genius that my machine is affected.

Any details on specific model numbers / serial number ranges? Mine’s probably not affected as it is a late 2013 Retina MBP, but I’d like to check.

bad news is that it works only if the mac is less than 4 years old … invoice proof…
if you took good care of your macbook, and did not make it heat too much, then your graphic card will take longer to die,
and you will be out of the process to get a free repair !
here in europe, we have a law claiming that a known defect cannot have a ending date, but you will have to persuade the apple rep on the phone to get an exception. good luck.

all models are concerned
even the 2010 macbookpros were concerned, but they are all more than 4 years old and the program is over for 99% of them.
I only know of the 2009 macbookpros that did not have the defect (luck ?)
even the previous macbookpros 15" 2006-2008 had all the nvidia problem. they almost all died from that.

In canada there is a page you can check your specific machine
https://www.apple.com/ca/support/macbookpro-videoissues/

I’m sure there are others for various apple worldwide web sites

In France, take contact with your Premium Service Provider… not AppleCare. It will repair your MacBook with graphic card problem even if the laptop was chocked. Near Paris contact me in PM for address.