# Kudos to Geoff and Xojo **URL:** \ **Category:** General\ **Created:** [September 17, 2020, 6:22pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155 "2020-09-17T18:22:54Z")\ **Posts on this page:** 20\ **Page:** 7
**Author:** ![Sascha\_S](https://forum.xojo.com/user_avatar/forum.xojo.com/sascha_s/32/22328_2.png) [@Sascha\_S](https://forum.xojo.com/u/Sascha_S)\ **Post date:** [September 24, 2020, 7:00am UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/124 "2020-09-24T07:00:48Z")
> [@Carsten\_Belling](#): > > When I see how much time some people invest writing in the forum (in this and “the other”) there should be far enough time to report issues detailed in Feedback. If we would have stopped reporting just because we were short of time…yes… ---
**Author:** ![Brock\_Nash](https://forum.xojo.com/user_avatar/forum.xojo.com/brock_nash/32/1126_2.png) [@Brock\_Nash](https://forum.xojo.com/u/Brock_Nash)\ **Post date:** [September 24, 2020, 1:22pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/125 "2020-09-24T13:22:43Z")
> [@](#): > > We also stopped reporting issues 3 months ago, because we invested far too much time into bug hunting for Xojo, without seeing the attention eliminating those bugs needs. What is concerning to me is the amount and types of bugs (not to mention regressions) that really should be captured by automated unit tests so that they never reach our hands in first place. At least Web2.0 is using Typescript now to preemptively catch some of these ---
**Author:** ![Ivan\_Tellez](https://forum.xojo.com/letter_avatar_proxy/v4/letter/i/a9a28c/32.png) [@Ivan\_Tellez](https://forum.xojo.com/u/Ivan_Tellez)\ **Post date:** [September 24, 2020, 3:12pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/126 "2020-09-24T15:12:04Z")
> [@Carsten\_Belling](#): > > When I see how much time some people invest writing in the forum (in this and “the other”) there should be far enough time to report issues detailed in Feedback. lol, the problem is not the time invested on improving the tool. The problem is the time WASTED on Feedback ignored. ---
**Author:** ![Carsten\_Belling](https://forum.xojo.com/user_avatar/forum.xojo.com/carsten_belling/32/11665_2.png) [@Carsten\_Belling](https://forum.xojo.com/u/Carsten_Belling)\ **Post date:** [September 24, 2020, 3:30pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/127 "2020-09-24T15:30:15Z")
> the problem is not the time invested on improving the tool Ranting in forums for months and wondering what Xojo’s future looks like does not help to improve the tool. ---
**Author:** ![Ivan\_Tellez](https://forum.xojo.com/letter_avatar_proxy/v4/letter/i/a9a28c/32.png) [@Ivan\_Tellez](https://forum.xojo.com/u/Ivan_Tellez)\ **Post date:** [September 24, 2020, 3:33pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/128 "2020-09-24T15:33:57Z")
> [@Carsten\_Belling](#): > > Ranting in forums for months and wondering what Xojo’s future looks like does not help to improve the tool. You are asking about people stop writing Feedback, so the answer is about that, not about ranting 🤣 🤣 🤣 ---
**Author:** ![Juyoun\_Park](https://forum.xojo.com/letter_avatar_proxy/v4/letter/j/74df32/32.png) [@Juyoun\_Park](https://forum.xojo.com/u/Juyoun_Park)\ **Post date:** [September 24, 2020, 3:47pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/129 "2020-09-24T15:47:54Z")
**Sure it does.** If all established avenues of remedy and feedback are totally ineffective, ignored and even censored, then it is time to keep the message in the face of those who have the means to fix it. Just because you are personally are satisfied, or loyal to the brand, does not eliminate the need of others to make themselves heard. I sympathize that you may not want to hear it anymore or that it does not apply to you. In that case, please ignore it. **With 1.7K views and 124 replies, it is clearly relevant to others.** The status quo cannot continue if we want to keep taking this tool and company seriously, some give and take, and consideration, compromise and restoration of mission and trust are indicated. > The dolphin-safe movement in the U.S. was led by environmental and consumer groups in response to the use of total encirclement netting. **The customers complained and stopped buying tuna, revenues plummeted, laws were enacted and corporations began to react responsively and responsibly. _It works._ But only if you stop accepting status quo and speak up.** If you continue to accept poor, ineffective or damaging performance from those who give you money to, then you will continue receiving the exact same thing as long as the earplugs are in and the gravy keeps flowing. Raise your discontent with poor products and service, if enough others agree then you can be provided the remedy you need… but only if you (and others) act with good faith and persistence. ---
**Author:** ![Michael\_Stephan](https://forum.xojo.com/user_avatar/forum.xojo.com/michael_stephan/32/1215_2.png) [@Michael\_Stephan](https://forum.xojo.com/u/Michael_Stephan)\ **Post date:** [September 24, 2020, 3:54pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/130 "2020-09-24T15:54:32Z")
> [@Geoff\_Perlman](#): > > And yes, I realize that the Feedback app does not work very well on Linux. We are working on switching over to a web-based version of it in part so that Linux users can have a better experience. As a newer user, this is a completely sincere question. Is developing a consistently good experience in a Linux app developed with Xojo an impossible task? I have not tried building for Linux yet, but I am worried if the company that actually creates Xojo is having such a problem with getting a good, usable application running under Linux - do I even stand a chance?? ---
**Author:** ![ChristopheDV](https://forum.xojo.com/letter_avatar_proxy/v4/letter/c/59ef9b/32.png) [@ChristopheDV](https://forum.xojo.com/u/ChristopheDV)\ **Post date:** [September 24, 2020, 4:15pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/131 "2020-09-24T16:15:14Z")
Oh boy … do we need another moral knight? … deep sigh. ---
**Author:** ![Geoff\_Perlman](https://forum.xojo.com/user_avatar/forum.xojo.com/geoff_perlman/32/48_2.png) [@Geoff\_Perlman](https://forum.xojo.com/u/Geoff_Perlman)\ **Post date:** [September 24, 2020, 5:31pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/132 "2020-09-24T17:31:37Z")
Again this is an issue of the impact surface. We have very few users that run the IDE or Feedback on Linux so as you can imagine, we spend a lot more time on Windows and MacOS. Having said that, nearly every single web app built in Xojo runs on Linux. All of Xojo Cloud is on Linux. Linux is primarily a server OS. When a company creates a farm of servers, they will generally all be the same version of Linux. Compare that to the desktop where there will be many different distros in use. I found out recently for example that the copy/paste issue that some Linux users experience in the Xojo IDE is not limited to Xojo. Many apps on Linux have this problem. Some have found a way to work around it which is great. I’m sure we will figure that out at some point. The point I’m trying to make here is that apps written in Xojo for Linux are overall quite robust. Feedback is a complex app (in terms of UI) relying on external libraries to be correctly installed by the distro. Given the sheer number of distros this can be a bit of a minefield for a developer when it comes to desktop software. ---
**Author:** ![Thorsten\_Stueker](https://forum.xojo.com/user_avatar/forum.xojo.com/thorsten_stueker/32/1165_2.png) [@Thorsten\_Stueker](https://forum.xojo.com/u/Thorsten_Stueker)\ **Post date:** [September 24, 2020, 5:35pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/133 "2020-09-24T17:35:25Z")
This is not entirely true, copy and paste is related to gnome but not to kde. The problem is not the copy paste problem it is the problem of speed. And this depends on the ide. ---
**Author:** ![Geoff\_Perlman](https://forum.xojo.com/user_avatar/forum.xojo.com/geoff_perlman/32/48_2.png) [@Geoff\_Perlman](https://forum.xojo.com/u/Geoff_Perlman)\ **Post date:** [September 24, 2020, 5:37pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/134 "2020-09-24T17:37:44Z")
That doesn’t change the fact that people experience it. Us telling users to switch from gone to KDE to avoid the copy/paste issue is like suggesting they change their religion. Linux users tend to be very attached to the desktop GUI they use on Linux. Speed can be an issue as well of course and it’s something we should address. ---
**Author:** ![Thorsten\_Stueker](https://forum.xojo.com/user_avatar/forum.xojo.com/thorsten_stueker/32/1165_2.png) [@Thorsten\_Stueker](https://forum.xojo.com/u/Thorsten_Stueker)\ **Post date:** [September 24, 2020, 5:46pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/135 "2020-09-24T17:46:12Z")
That’s what I lent cause xojo copy paste is gnome related. But speed has to become better ---
**Author:** ![Michael\_Stephan](https://forum.xojo.com/user_avatar/forum.xojo.com/michael_stephan/32/1215_2.png) [@Michael\_Stephan](https://forum.xojo.com/u/Michael_Stephan)\ **Post date:** [September 24, 2020, 10:23pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/136 "2020-09-24T22:23:37Z")
Thank you Geoff for a thorough answer. On the Xojo YouTube channel I was able to find the XDC session from 2018 by William Yu, entitled ‘Living the Linux Life’. That along with your answer has really given me a good head start on what I need to think about when developing an application for Linux in Xojo, and also helped me understand a little more about what you meant about the size of the ‘impact surface’ on Linux. Thanks again for your answer, and I am sorry for pulling this thread slightly off topic 😄 ---
**Author:** ![Geoff\_Perlman](https://forum.xojo.com/user_avatar/forum.xojo.com/geoff_perlman/32/48_2.png) [@Geoff\_Perlman](https://forum.xojo.com/u/Geoff_Perlman)\ **Post date:** [September 24, 2020, 10:26pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/137 "2020-09-24T22:26:53Z")
No problem, Michael. I’m glad to have been of help and that you found William’s session useful. Linux is certainly the wild, wild west of the computing world. 🙂 ---
**Author:** ![Jason\_Cox](https://forum.xojo.com/letter_avatar_proxy/v4/letter/j/ed8c4c/32.png) [@Jason\_Cox](https://forum.xojo.com/u/Jason_Cox)\ **Post date:** [September 25, 2020, 9:23pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/138 "2020-09-25T21:23:23Z")
> [@anon20074439](#): > > There are lots of tickets like this, and countless more that are stuck behind testers only visibility which should have been made public a long time ago which aren’t getting any attention because they can’t be seen by the majority of users. I can attest to this. See feedback 54150: \<[https://xojo.com/issue/54150](https://xojo.com/issue/54150)\> which is a _verified_ bug from 2018 during a beta test (reported by two others in this very thread), and I also ran into as well in 2019 and added my info. Even asking on the feedback ticket for it to be made visible because my “points” don’t do anything (show as “zero”) when I assigned it to my top 5. I then asked if I need to submit a duplicate bug to get some action, visibility, or points on this issue? CRICKETS. Now back to eating 🍿 while I continue reading this thread. ---
**Author:** ![Geoff\_Perlman](https://forum.xojo.com/user_avatar/forum.xojo.com/geoff_perlman/32/48_2.png) [@Geoff\_Perlman](https://forum.xojo.com/u/Geoff_Perlman)\ **Post date:** [September 25, 2020, 11:19pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/139 "2020-09-25T23:19:12Z")
> [@Jason\_Cox](#): > > Even asking on the feedback ticket for it to be made visible because my “points” don’t do anything (show as “zero”) when I assigned it to my top 5. I then asked if I need to submit a duplicate bug to get some action, visibility, or points on this issue? CRICKETS. Not sure what happened there but I have made the case visible. ---
**Author:** ![Jon\_Ogden](https://forum.xojo.com/user_avatar/forum.xojo.com/jon_ogden/32/494_2.png) [@Jon\_Ogden](https://forum.xojo.com/u/Jon_Ogden)\ **Post date:** [September 26, 2020, 4:13am UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/140 "2020-09-26T04:13:38Z")
As this thread has gone on and morphed I’m somewhat disappointed that the community has turned this thread into a gripe session about Xojo. _ **I can complain about this as I am the author of the thread.** _ It was never meant to be this big discussion about Xojo and I think we’ve (including myself) lost track of what I was trying to say. I was simply complimenting Geoff for a kind action that he did. And I included all of Xojo with that as well. Look all - it’s not a perfect product - far from it. But Apple has bugs and so does Microsoft. But the purpose of this thread wasn’t that. I’m sorry some of you are let down by the product. I know it’s frustrating when you have to work around issues. Nothing is perfect. I simply wanted to publicly say thank you to the owner of the company. Thanks, again, Geoff. ---
**Author:** ![Kim\_K](https://forum.xojo.com/letter_avatar_proxy/v4/letter/k/e56c9b/32.png) [@Kim\_K](https://forum.xojo.com/u/Kim_K)\ **Post date:** [September 30, 2020, 11:41pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/141 "2020-09-30T23:41:28Z")
I haven’t read this thread except the first couple of posts but I will say I’ve always found Geoff to be very accessible. I’ve had some (very) lengthy and extensive email discussions with him over the years about various issues and have found him open to suggestions and critiques. Xojo holds a special love/hate place in my heart. I sometimes wonder at the things I’ve been able to achieve and fret over things which are still horrible but overall it’s been a positive experience and I suppose that’s what I want. The depth of my knowledge and ability may not expose me to some of the more serious bugs but as with any software it will always be a work in progress. At the end of the day I’m much happier Xojo exists than if it didn’t so yeah, kudos to Geoff and Xojo. ---
**Author:** ![Geoff\_Perlman](https://forum.xojo.com/user_avatar/forum.xojo.com/geoff_perlman/32/48_2.png) [@Geoff\_Perlman](https://forum.xojo.com/u/Geoff_Perlman)\ **Post date:** [October 1, 2020, 1:07am UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/142 "2020-10-01T01:07:14Z")
> [@Kim\_Kohen](#): > > At the end of the day I’m much happier Xojo exists than if it didn’t so yeah, kudos to Geoff and Xojo. Thanks, Kim. It’s great to hear from you. It’s been a while. While it’s taking far longer than we expected (due to other priorities getting in the way), you will see that the update to the IDE navigation is on our [roadmap](https://documentation.xojo.com/resources/roadmap.html) and isn’t quite as far away now. ---
**Author:** ![system](https://forum.xojo.com/uploads/default/original/1X/455b4dcc0e61630e9f81940004ddffa49c432a46.png) [@system](https://forum.xojo.com/u/system)\ **Post date:** [April 29, 2021, 4:41pm UTC](https://forum.xojo.com/t/kudos-to-geoff-and-xojo/57155/143 "2021-04-29T16:41:58Z")
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