# I can't debug at all

**URL:** <https://forum.xojo.com/t/i-cant-debug-at-all/89144>\
**Category:** General\
**Created:** [November 4, 2026, 6:13am UTC](https://forum.xojo.com/t/i-cant-debug-at-all/89144 "2026-11-04T06:13:49Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![John\_Scanlan](https://forum.xojo.com/user_avatar/forum.xojo.com/john_scanlan/32/472_2.png) [@John\_Scanlan](https://forum.xojo.com/u/John_Scanlan)\
**Post date:** [November 4, 2026, 6:13am UTC](https://forum.xojo.com/t/i-cant-debug-at-all/89144/1 "2026-11-04T06:13:49Z")

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I’m screwed. I can’t debug either desktop or web. I’m dead in the water at a time when clients are starting to use the software for the athletic season. Any ideas?

I use windows and Norton security. Despite shutting down every security thing I can find whether Norton or windows, debug still won’t run . . . and of course instructions on the internet are horrible.

This is what I’m getting for desktop:

 ![image](https://forum.xojo.com/uploads/default/original/3X/e/7/e761532c264a7c71cdc92367c5076cea54d144a7.png)

Web:

In Xojo . . .

![image](https://forum.xojo.com/uploads/default/original/3X/c/3/c33d338ef5d86fbd07eeab5604772698ced9b71d.png)

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**Author:** ![Beatrix\_Willius](https://forum.xojo.com/user_avatar/forum.xojo.com/beatrix_willius/32/282_2.png) [@Beatrix\_Willius](https://forum.xojo.com/u/Beatrix_Willius)\
**Post date:** [November 4, 2026, 6:38am UTC](https://forum.xojo.com/t/i-cant-debug-at-all/89144/2 "2026-11-04T06:38:32Z")

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Have you done the needful?

- A second user on the same computer.
- Rebooted the computer.
- Reset the caches.
- Tried on a second computer.

The first three are just to make sure that everything is covered.

Do you have a firewall? Doesn’t Windows itself have a firewall?

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<div class="post-metadata">

**Author:** ![John\_Scanlan](https://forum.xojo.com/user_avatar/forum.xojo.com/john_scanlan/32/472_2.png) [@John\_Scanlan](https://forum.xojo.com/u/John_Scanlan)\
**Post date:** [November 4, 2026, 7:53am UTC](https://forum.xojo.com/t/i-cant-debug-at-all/89144/3 "2026-11-04T07:53:59Z")

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Thanks for the answer.

I’m the only one on my computer and it worked just (with closing Norton’s protection) just this afternoon.

I did reboot.

deleted the cache, still got this

![image](https://forum.xojo.com/uploads/default/original/3X/0/1/0139eb1929a9a8051ef3ba37480a5319a903dec9.png)

I turned off the Norton firewall then turned off the Windows firewall.

I think I’m screwed

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<div class="post-metadata">

**Author:** ![Beatrix\_Willius](https://forum.xojo.com/user_avatar/forum.xojo.com/beatrix_willius/32/282_2.png) [@Beatrix\_Willius](https://forum.xojo.com/u/Beatrix_Willius)\
**Post date:** [November 4, 2026, 8:10am UTC](https://forum.xojo.com/t/i-cant-debug-at-all/89144/4 "2026-11-04T08:10:39Z")

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> [@John\_Scanlan](#):
>
> I’m the only one on my computer

Then make a test user. How do you test for non-admin access?

You don’t have a second computer? You can still try to install Xojo in a VM and then it’s time to contact Xojo support.

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**Author:** ![Patrick\_Salo](https://forum.xojo.com/user_avatar/forum.xojo.com/patrick_salo/32/514_2.png) [@Patrick\_Salo](https://forum.xojo.com/u/Patrick_Salo)\
**Post date:** [November 4, 2026, 8:42am UTC](https://forum.xojo.com/t/i-cant-debug-at-all/89144/5 "2026-11-04T08:42:13Z")

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Why don’t you try running Xojo in a Virtual Machine and see if you can get things running over there. That could potentially isolate things a bit especially if you set things up with bridged networking.

Otherwise if time is tight and things are super critical like they sound, why not try uninstalling Norton and see if that does the trick. If not, you can always simply reinstall it.

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**Author:** ![Christian\_Wheel](https://forum.xojo.com/user_avatar/forum.xojo.com/christian_wheel/32/20536_2.png) [@Christian\_Wheel](https://forum.xojo.com/u/Christian_Wheel)\
**Post date:** [November 4, 2026, 9:19am UTC](https://forum.xojo.com/t/i-cant-debug-at-all/89144/6 "2026-11-04T09:19:49Z")

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I occasionally get all these errors at times on Windows. The only solution I’ve found is to reboot. But it’s only a matter of time before it happens again, sometimes as short a time as 10-20 minutes or 2-3 debug runs. I have no firewall or anti-malware enabled whatsoever.

I have no advice unfortunately, just commiseration.

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**Author:** ![Christian\_Schmitz](https://forum.xojo.com/user_avatar/forum.xojo.com/christian_schmitz/32/158_2.png) [@Christian\_Schmitz](https://forum.xojo.com/u/Christian_Schmitz)\
**Post date:** [November 4, 2026, 9:44am UTC](https://forum.xojo.com/t/i-cant-debug-at-all/89144/7 "2026-11-04T09:44:46Z")

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Xojo uses a network connection within the computer to talk between both apps.  
A Firewall could block such connection on localhost.
