I can not get the feedback system to work:
I click on Feedback and get a message:
The feedback system is not installed. Would you like to install it now?
I click on INSTALL and get the following message:
Feedback Installer Not Available. The Feedback Installer is missing. Do you want to download it?
I click on YES and nothing happens, the window closes but not other window is opened and I don’t see any indication anything is happening.
You could try a manual install.
Once you have Feedback running, see if anyone else has reported this issue.
If not, please create a new case.
Remember to include which OS version you are using and steps to reproduce the issue.
Hi Joseph,
I encountered this too. This works: If you have RS 2012r2, launch it.
In the Help menu, click the bottom item to launch feedback.
You’ll get a message that your current feedback system is out of date,
and then the same messages you saw earlier, inviting you to download and install
the feedback system – but this time your download will be successful.
You will end up with the new Xojo feedback system.
“Help” doesn’t work. The docs is taking forever to load…
http://documentation.xojo.com/
Same feedback timeout happen to me. I will try load from an older version.
[quote=11007:@Jakob Krabbe]“Help” doesn’t work. The docs is taking forever to load…
http://documentation.xojo.com/
Same feedback timeout happen to me. I will try load from an older version.[/quote]
It looks like the online docs are down temporarily, sorry. You can switch your IDE to use the local help in the preferences by setting “When seeking help:” to “Use built-in documentation”.