# Feedback Not Letting Me Submit **URL:** \ **Category:** Bugs and Feature Requests\ **Created:** [June 16, 2021, 2:10pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960 "2021-06-16T14:10:33Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Bob\_Gordon](https://forum.xojo.com/letter_avatar_proxy/v4/letter/b/898d66/32.png) [@Bob\_Gordon](https://forum.xojo.com/u/Bob_Gordon)\ **Post date:** [June 16, 2021, 2:10pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/1 "2021-06-16T14:10:34Z")
I installed the new version of Feedback. Entered data. Submit button is not enabled. I’m dead in the water. ---
**Author:** ![Sascha\_S](https://forum.xojo.com/user_avatar/forum.xojo.com/sascha_s/32/22328_2.png) [@Sascha\_S](https://forum.xojo.com/u/Sascha_S)\ **Post date:** [June 16, 2021, 2:19pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/2 "2021-06-16T14:19:59Z")
> [@Bob\_Gordon](#): > > Submit button is not enabled. First, make sure you have a “Summary” (which has no red letters), a “Product”, an “OS”, a “Xojo Version”, a “Case Type” and a few “Steps to Reproduce”. All of these must be selected or filled with data. If all goes wrong, maybe reinstall the Feedback app? ---
**Author:** ![Bob\_Gordon](https://forum.xojo.com/letter_avatar_proxy/v4/letter/b/898d66/32.png) [@Bob\_Gordon](https://forum.xojo.com/u/Bob_Gordon)\ **Post date:** [June 16, 2021, 2:47pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/3 "2021-06-16T14:47:32Z")
Sascha, Everything is filled in. I’ll try reinstalling. I think this is bad design. It’s better to tell users there’s a problem rather than having to guess the problem. The submit button should always be available even if clicking it would generate an error message. ---
**Author:** ![Beatrix\_Willius](https://forum.xojo.com/user_avatar/forum.xojo.com/beatrix_willius/32/282_2.png) [@Beatrix\_Willius](https://forum.xojo.com/u/Beatrix_Willius)\ **Post date:** [June 16, 2021, 3:30pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/4 "2021-06-16T15:30:55Z")
Reinstalling software almost never fixes problems. Can you show us a screenshot of your Feedback case? I call the design of Feedback “obfuscated”. ---
**Author:** ![AlbertoD](https://forum.xojo.com/letter_avatar_proxy/v4/letter/a/dbc845/32.png) [@AlbertoD](https://forum.xojo.com/u/AlbertoD)\ **Post date:** [June 16, 2021, 4:41pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/5 "2021-06-16T16:41:55Z")
> [@Bob\_Gordon](#): > > Everything is filled in. I’ll try reinstalling. Is your Summary long enough? Short Summary = No Submit ![image](https://forum.xojo.com/uploads/default/original/2X/f/f6f075fcbb2472b0160f2689e2028d5fa62a9591.png) Longer Summary = Submit ![image](https://forum.xojo.com/uploads/default/original/2X/3/3e7054331f2f28c064f8f5e6bde043f4ee4e0633.png) ---
**Author:** ![MarkusR](https://forum.xojo.com/user_avatar/forum.xojo.com/markusr/32/685_2.png) [@MarkusR](https://forum.xojo.com/u/MarkusR)\ **Post date:** [June 16, 2021, 4:50pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/6 "2021-06-16T16:50:42Z")
it is not the best design to force the user to input minimum of words in summary … i agree … submit should be enabled and ask you to input a longer summary. ---
**Author:** ![Bill\_Gookin](https://forum.xojo.com/user_avatar/forum.xojo.com/bill_gookin/32/172_2.png) [@Bill\_Gookin](https://forum.xojo.com/u/Bill_Gookin)\ **Post date:** [June 16, 2021, 5:41pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/7 "2021-06-16T17:41:10Z")
Or instead of 1 star, maybe put some text saying “Too short.” ---
**Author:** ![Bob\_Gordon](https://forum.xojo.com/letter_avatar_proxy/v4/letter/b/898d66/32.png) [@Bob\_Gordon](https://forum.xojo.com/u/Bob_Gordon)\ **Post date:** [June 16, 2021, 7:13pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/8 "2021-06-16T19:13:13Z")
Thanks to everyone. The problem was the summary was too short. Stars??? An error message would really be helpful. ---
**Author:** ![Markus\_Winter](https://forum.xojo.com/user_avatar/forum.xojo.com/markus_winter/32/144_2.png) [@Markus\_Winter](https://forum.xojo.com/u/Markus_Winter)\ **Post date:** [June 16, 2021, 7:50pm UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/9 "2021-06-16T19:50:41Z")
🤔 Style over substance or trying to shame the user? 😳 ---
**Author:** ![Sascha\_S](https://forum.xojo.com/user_avatar/forum.xojo.com/sascha_s/32/22328_2.png) [@Sascha\_S](https://forum.xojo.com/u/Sascha_S)\ **Post date:** [June 17, 2021, 5:31am UTC](https://forum.xojo.com/t/feedback-not-letting-me-submit/63960/10 "2021-06-17T05:31:15Z")
> [@Beatrix\_Willius](#): > > Reinstalling software almost never fixes problems. Windows Users would not agree 😉