# Feedback 2016r1 **URL:** \ **Category:** General\ **Created:** [August 24, 2016, 4:59pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087 "2016-08-24T16:59:30Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\ **Post date:** [August 24, 2016, 4:59pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/1 "2016-08-24T16:59:30Z")
For anyone that’s interested, we pushed out a new version of Feedback yesterday. Highlights include: - Mac version is now 64-Bit and updated for Retina - Linux version is now 64-Bit - Uses Xojo.Net.HTTPSocket throughout which means that it should work with more proxies - Windows 10 and Windows Server 2016 are now properly recognized You can download the latest version from our website at: [http://www.xojo.com/download/extras.php](http://www.xojo.com/download/extras.php) ---
**Author:** ![Emile\_Schwarz](https://forum.xojo.com/letter_avatar_proxy/v4/letter/e/90ced4/32.png) [@Emile\_Schwarz](https://forum.xojo.com/u/Emile_Schwarz)\ **Post date:** [August 24, 2016, 6:37pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/2 "2016-08-24T18:37:33Z")
Already downloaded ! Thank you !!! ---
**Author:** ![Andre\_Kuiper](https://forum.xojo.com/letter_avatar_proxy/v4/letter/a/e9bcb4/32.png) [@Andre\_Kuiper](https://forum.xojo.com/u/Andre_Kuiper)\ **Post date:** [August 24, 2016, 6:53pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/3 "2016-08-24T18:53:52Z")
‘About Feedback’ sais it’s still beta, is that correct? Windows version not 64-bit?? ---
**Author:** ![Frederick\_Roller](https://forum.xojo.com/user_avatar/forum.xojo.com/frederick_roller/32/479_2.png) [@Frederick\_Roller](https://forum.xojo.com/u/Frederick_Roller)\ **Post date:** [August 24, 2016, 7:11pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/4 "2016-08-24T19:11:04Z")
Looks good and feels faster on OS X 10.11.6. 🙂 ---
**Author:** ![Michel\_Bujardet](https://forum.xojo.com/user_avatar/forum.xojo.com/michel_bujardet/32/252_2.png) [@Michel\_Bujardet](https://forum.xojo.com/u/Michel_Bujardet)\ **Post date:** [August 24, 2016, 7:21pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/5 "2016-08-24T19:21:36Z")
Along the line of the [ongoing discussion about redistribuable](https://forum.xojo.com/31765-microsoft-visual-c-2015-redistribuable-x64-0x80240017-unspecifi), installation of Feedback under Windows 10 Pro 64 is, well, kinda painful… SmartScreen asked me first permission to install redistribuable 64, then again beep and permission to install redistribuable 86x, and finally re-beep, and permission to install Feedback. That is not very user friendly, to say the least… Since Xojo works already fine on my system, I know these redistribuables are already installed. Is there no way to check if a redistribuable is already installed, to avoid this cumbersome procedure ? Also, after entering the password, it takes OVER A MINUTE TO LOG IN ! If that was my app, I would find that unacceptable. Is it not really possible on Windows to use the much faster classic framework, until new framework delivers acceptable performances ? ---
**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\ **Post date:** [August 24, 2016, 7:41pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/6 "2016-08-24T19:41:13Z")
> [@283594:@Andre Kuiper](#): > > ‘About Feedback’ sais it’s still beta, is that correct? Please check that you’re using the latest version. I’ve checked all of the downloads and can’t reproduce this. ---
**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\ **Post date:** [August 24, 2016, 7:43pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/7 "2016-08-24T19:43:40Z")
> [@283594:@Andre Kuiper](#): > > Windows version not 64-bit?? Feedback isn’t something that benefits much from being 64-bit. It isn’t math intensive, nor does it use more than 3.5GB of RAM. If we do a 64-bit version, we’ll have to distribute two versions for Windows because many of our users are still on 32-bit versions of Windows. ---
**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\ **Post date:** [August 24, 2016, 7:47pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/8 "2016-08-24T19:47:49Z")
> [@283598:@Michel Bujardet](#): > > Since Xojo works already fine on my system, I know these redistribuables are already installed. Is there no way to check if a redistribuable is already installed, to avoid this cumbersome procedure ? It could be that the Feedback installer has a slightly newer version of the redistributable than we used in the IDE installers. ---
**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\ **Post date:** [August 24, 2016, 7:52pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/9 "2016-08-24T19:52:09Z")
> [@283598:@Michel Bujardet](#): > > Also, after entering the password, it takes OVER A MINUTE TO LOG IN ! If that was my app, I would find that unacceptable. Is it not really possible on Windows to use the much faster classic framework, until new framework delivers acceptable performances ? We’re working on the speed issue, but it’s tough to track down as we don’t have that issue here in the U.S., so we’re thinking it’s related to latency in some way. ---
**Author:** ![Michel\_Bujardet](https://forum.xojo.com/user_avatar/forum.xojo.com/michel_bujardet/32/252_2.png) [@Michel\_Bujardet](https://forum.xojo.com/u/Michel_Bujardet)\ **Post date:** [August 24, 2016, 7:58pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/10 "2016-08-24T19:58:14Z")
OK. My Windows 10 system is US, and I connected through VPN in Miami. Same issue. Over a minute to connect. Previous versions connected in a dozen seconds or so. But as you forbid them to continue working, I cannot go back. ---
**Author:** ![Kem\_Tekinay](https://forum.xojo.com/user_avatar/forum.xojo.com/kem_tekinay/32/154_2.png) [@Kem\_Tekinay](https://forum.xojo.com/u/Kem_Tekinay)\ **Post date:** [August 24, 2016, 7:58pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/11 "2016-08-24T19:58:42Z")
Based on (possibly faulty) memory, doesn’t Xcode include (or let you download) a tool that lets you emulate various network conditions? ---
**Author:** ![Jürg\_Otter](https://forum.xojo.com/user_avatar/forum.xojo.com/j%C3%BCrg_otter/32/584_2.png) [@Jürg\_Otter](https://forum.xojo.com/u/J%C3%BCrg_Otter)\ **Post date:** [August 24, 2016, 8:44pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/12 "2016-08-24T20:44:29Z")
> [@](#): > > Linux version is now 64-Bit The Xojo IDE is 32Bit on Linux, isn’t it? Why should one develop on Linux (32Bit Distribution), but report on another system (a 64Bit Linux Distribution)? In my opinion, Linux is (currently) the only Target which should have both 32Bit and 64Bit versions. OS X doesn’t matter if 32/64Bit - both run just fine on current systems. Windows is fine with 32Bit (for non memory-heavy applications), even on a 64Bit system. Linux is quite a different beast… 64Bit Apps won’t run on a 32Bit Distribution. And running 32Bit Apps on a 64Bit Distribution is not very user-friendly at all, since the “32Bit compatibility libs” are gone on current systems… ---
**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\ **Post date:** [August 24, 2016, 8:51pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/13 "2016-08-24T20:51:23Z")
> [@283609:@Kem Tekinay](#): > > Based on (possibly faulty) memory, doesn’t Xcode include (or let you download) a tool that lets you emulate various network conditions? It does, and interestingly enough, this bug ONLY seems to manifest on Windows. I even tried it using the Parallels network conditioner and the results were inconclusive. ---
**Author:** ![Michel\_Bujardet](https://forum.xojo.com/user_avatar/forum.xojo.com/michel_bujardet/32/252_2.png) [@Michel\_Bujardet](https://forum.xojo.com/u/Michel_Bujardet)\ **Post date:** [August 24, 2016, 8:52pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/14 "2016-08-24T20:52:54Z")
How can we help debug that awful delay in Windows ? ---
**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\ **Post date:** [August 24, 2016, 8:54pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/15 "2016-08-24T20:54:03Z")
[quote=283616:@Jürg Otter]The Xojo IDE is 32Bit on Linux, isn’t it? Why should one develop on Linux (32Bit Distribution), but report on another system (a 64Bit Linux Distribution)? In my opinion, Linux is (currently) the only Target which should have both 32Bit and 64Bit versions.[/quote] As I said earlier, Feedback relies heavily on the HTMLViewer and it’s nearly impossible to the correct libs on 32-Bit versions of Linux. ---
**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\ **Post date:** [August 24, 2016, 8:54pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/16 "2016-08-24T20:54:23Z")
> [@283618:@Michel Bujardet](#): > > How can we help debug that awful delay in Windows ? What we really need is the 64-bit debugger… 🙂 ---
**Author:** ![Greg\_O\_Lone](https://forum.xojo.com/user_avatar/forum.xojo.com/greg_o_lone/32/49_2.png) [@Greg\_O\_Lone](https://forum.xojo.com/u/Greg_O_Lone)\ **Post date:** [August 24, 2016, 8:55pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/17 "2016-08-24T20:55:44Z")
> [@283608:@Michel Bujardet](#): > > But as you forbid them to continue working, I cannot go back. Unfortunately we are gradually making breaking changes which make the older versions obsolete. ---
**Author:** ![Andre\_Kuiper](https://forum.xojo.com/letter_avatar_proxy/v4/letter/a/e9bcb4/32.png) [@Andre\_Kuiper](https://forum.xojo.com/u/Andre_Kuiper)\ **Post date:** [August 24, 2016, 9:16pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/18 "2016-08-24T21:16:08Z")
> [@283600:@Greg O'Lone](#): > > Please check that you’re using the latest version. I’ve checked all of the downloads and can’t reproduce this. Found it, you are right, i used the old version. This was caused by the fact that this version is installed in another directory: "C:\Program Files (x86)\Xojo, Inc\Xojo Feedback" and it was: "C:\Program Files (x86)\Xojo\Xojo Feedback" ---
**Author:** ![Andre\_Kuiper](https://forum.xojo.com/letter_avatar_proxy/v4/letter/a/e9bcb4/32.png) [@Andre\_Kuiper](https://forum.xojo.com/u/Andre_Kuiper)\ **Post date:** [August 24, 2016, 9:28pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/19 "2016-08-24T21:28:55Z")
Just tried again to start this new feedback program and i don’t see the slow startup, the total start process including login and showing the My Top Cases list and the My Newest Cases list was within 10 seconds. I think it’s mostly a problem with a not too fast connection to the internet at busy times. ---
**Author:** ![Michel\_Bujardet](https://forum.xojo.com/user_avatar/forum.xojo.com/michel_bujardet/32/252_2.png) [@Michel\_Bujardet](https://forum.xojo.com/u/Michel_Bujardet)\ **Post date:** [August 24, 2016, 9:48pm UTC](https://forum.xojo.com/t/feedback-2016r1/33087/20 "2016-08-24T21:48:48Z")
No, it is something else. Here the Mac feedback opens in a dozen seconds, and the Windows one in over a minute, on exactly the same Internet connection. Note that the beta did the same. [Next page](https://forum.xojo.com/t/feedback-2016r1/33087.md?page=2)