Following the Cease and Desist topic (that was deleted from the forum) I have a similar problem.
After featuring my iOS app, Packr, on Product Hunt, https://www.producthunt.com/posts/packr
a competitor, the developer of Packpoint, filed a complaint on the iOS App Store.
I received the following email today:
Please include [complaint ID] in the subject line of any future correspondence on this matter.
On [date], we received a notice from PackPoint (“Complainant”) that Complainant believes your apps listed below infringe its intellectual property rights. In particular, Complainant believes you are infringing its other and copyright. Please see their comments below.
You can reach Complainant through [name] (email: @.**), copied on this email. Please exchange correspondence directly with Complainant.
We look forward to receiving written assurance that your applications do not infringe Complainant’s rights, or that the parties are taking steps to promptly resolve the matter. Please keep us apprised of your progress.
Please note that during the course of this matter:
Correspondence to Apple must include the reference number noted above in the subject line and copy the other party. All correspondence sent to Apple may be shared with the other party.
Written assurance of rights may include confirmation that your applications do not infringe Complainant’s rights, an express authorization from Complainant, or other evidence acceptable to Apple, and should include documentation wherever possible.
Should you choose to remove your applications (for example, while you make any necessary changes), visit iTunes Connect at http://itunesconnect.apple.com and access your apps in the Manage Your Application module.
Access your app in the “My Apps” module
Click on the “Pricing and Availability” tab from the App Summary Page and select “Edit” by “Availability”
Select and deselect “All” territories to uncheck all App Store territories
Click on the “Done” button
Developers with a history of allegations of repeat infringement, or those who misrepresent facts to Apple and/or the Complainant are at risk of termination from the Developer Program.
Failure to respond to the Complainant or to take steps toward resolving a dispute may lead to removal of the app(s) at issue as in violation of the App Store Review Guidelines and/or the iOS Developer Program License Agreement. Please keep Apple apprised of your progress.
Thank you for your immediate attention.
Developer: Jeremie Leroy
Provider: Jeremie Leroy
App Title: Packr Travel Packing Checklist
Apple ID: ****
Comments from Complainant: Packr has used most of PackPoint’s content and some of its user experience elements. In using Packr, it is clear that its developer copied PackPoint and then put a new UI on it.[/quote]
Link to Packr: https://getpackr.io
Link to Packpoint: https://www.packpnt.com
Packr and Packpoint are both a packing list app. They both have the same business model: a Freemium app and a paid app.
Packpoint was first released in July 2014.
Packr was first released in April 2017.
Packpoint is available in Basque, Czech, Dutch, English, Finnish, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Traditional Chinese, Ukrainian, Vietnamese (according to App Annie)
Packr is available in Dutch, English, French, German, Italian, Norwegian, Spanish, Turkish
Although some items on the lists are similar (there aren’t a thousand different ways to name packing items), I believe Packr is a different App and this complaint is void.
Packr features the following items that Packpoint doesn’t:
destination photo, detailed weather forecast, more packing lists, different items in packing lists, nearby attractions, multi-destination trips, iPad support, no ads, synchronization on several iOS devices…
Any advice on this matter would be really helpful, this is the first time in my business that I receive such a complaint.
I am sure that in court this issue would be settled in no time, but I am afraid that Apple sees this complaint differently and deletes Packr from the App Store.