Cloud problem - new security cert, but not secure

This is one of those issues that ought never to occur.

Xojo Cloud instance has an SSL certificate. Renewed five days prior to expiry. Cert on server shows the revised expiry date (1 year hence).

All computers which access this server think the cert is expired. Flushing cache, erasing history on client PCs does not solve.

Somewhere there is a cache … which needs flushing.

Any thoughts ?

https://www.integrated-care.com.au

Regards, Tony Barry

The new certificate is not the one being served to users.

You are correct, Phillip. Thank you for the confirmation.

Is this a Xojo Cloud issue ? On the Xojo server, the cert has a good expiry.

Therefore the old cert is still “there” as far as the public are concerned, and the new cert is not being exposed.

Will contact Support.

Regards,
Tony Barry

It is a Xojo Cloud issue. A bug when replacing certificates or a one-off mishap when replacing it this time. I am sure they will get you sorted out.

Tony,

I just clicked on that link and the expiration date looks fine to me on my machine:

Hi Greg …

Yes you are correct. It now works. You must have Strong Magic …

Very sorry for the disturbance.

Regards,
Tony Barry

Thank you Phillip for your confirmation. Muchly appreciated.

Regards,
Tony Barry

[quote=390015:@Tony Barry]Hi Greg …

Yes you are correct. It now works. You must have Strong Magic …

Very sorry for the disturbance.

Regards,
Tony Barry[/quote]
To reduce user interruption, we do what’s called a “graceful” restart of Apache. If your app always has users connected, it’s certainly possible that one or more of the instances hadn’t had time to restart yet, but they typically do within 24 hrs.