If a case in Feedback is closed because it is not reproducible, but a user that did not submit the case subsequently uploads a project that will reproduce the error, is this seen by the Xojo staff? Or should a new case be reopened.
On a related topic, if a case was submitted without a demonstrating project and is already reviewed, will the Xojo staff be alerted if another person does submit a project to demonstrate the bug?
You could post here the case number.
[quote=42988:@Steve Albin]If a case in Feedback is closed because it is not reproducible, but a user that did not submit the case subsequently uploads a project that will reproduce the error, is this seen by the Xojo staff? Or should a new case be reopened.
[/quote]
Yes - it gets marked as “needs review” again
Yes - it gets marked as “needs review” again
Basically anything that is added to a case by a non-Xojo person gets it placed back into the “needs review” status
When we look at it it gets marked as reviewed