2015R2.2 under 10.10.3 beachball upon start

Targets macOS
1

I have to report a rather annoying phenomenon happening with 2015R2.2 under Yosemite 10.10.3.

Just now, I double clicked on a project, which opened 2015R2.2, the main window is displayed but the beachball never goes away. I have to force quit the IDE. Upon restart, it is alright.

Since it is random, I could not find a way to reproduce the problem, but was wondering if that was happening only on my system. Anybody got that ?

2

I find I get the beachball, but just moving the mouse updates the cursor to the arrow… Sometimes the cursor disappears, so I just ALT+TAB away from and back to Xojo and everything is fine…

3

I noted that happens when I open a file by double click after the system has started. I will try your tip next time I restart. Thank you.

4

Not sure if this is related…

https://forum.xojo.com/21763-app-hangs

I am having the same problem, but because it does not happen every time it is difficult to say if this helps.

Lennox

5

OK. I restarted, double clicked on project. Beachball. MOving the cursor does nothing, neither Alt-Tab.

In the Activity Monitor, Xojo shows in red as : Xojo (Not responding). Zero CPU.

[quote=194202:@Lennox Jacob]Not sure if this is related…

https://forum.xojo.com/21763-app-hangs

I am having the same problem, but because it does not happen every time it is difficult to say if this helps.

Lennox[/quote]

Does not look like it could be related. Here the IDE shows so it is not the same issue. Simply, the app is stuck in beachball mode.

Strangely enough, it seems to happen after a system boot, and if I force quit it does not occur again.

6

Have you checked Console.app for crash logs/messages? Often when you have to force quit an app you’ll get a report from spindump and possibly see messages from kernel and maybe launchservicesd. Open Console and type Xojo into the search field. If you see logs/errors from the time when the hang happened, they may be useful in a bug report…

7

I did not see anything in Console today. Next time it happens I will look in there before and after I force quit.

8

Open Activity monitor & get a sample as well

9

Will do, next time the random bug happens.

10

OK. I started 2015R2.2 by double clicking on the CharPicker project I posted yesterday. Beachball.

  • In Activity Monitor the IDE appears in red as Xojo (Not responding)
  • When I click “i” in there, I get to a dialog :

    Recent hangs increments every two seconds or so.

The console shows something interesting :

6/15/15 5:39:30.834 AM Xojo[510]: objc[510]: Class XOJWebKitDelegate is implemented in both /Applications/Xojo 2015 Release 2.2/Xojo.app/Contents/Frameworks/RBHTMLViewer.xojo_plugin_0.dylib and /Applications/Xojo 2015 Release 2.2/Xojo.app/Contents/Resources/Internal Plugins/RBHTMLViewer.xojo_plugin/HTMLViewer/Build Resources/Mac Cocoa/HTMLViewerCocoa.dylib. One of the two will be used. Which one is undefined.

There are eight such message. Could it be the source of the hang ?

Here is a copy of the messages from the console beachball.log

I filed a bug report to which I attached also a copy of the crash dump prepared by Mac OS X after the force quit.

<https://xojo.com/issue/39739>

11

No

[quote=194351:@Michel Bujardet]Here is a copy of the messages from the console beachball.log

I filed a bug report to which I attached also a copy of the crash dump prepared by Mac OS X after the force quit.

<https://xojo.com/issue/39739>[/quote]
And a sample ?
The button in the lower left of the dialog you showed

12

[quote=194355:@Norman Palardy]And a sample ?
The button in the lower left of the dialog you showed[/quote]

Now added to the report :slight_smile:

13