Haven't been able to log-in to Feedback for weeks

Targets macOS
1

Feedback 2018r1.1 on macOS 10.14.6.

For weeks I’ve been getting the message “An error occurred while trying to connect to the Feedback server.” when trying to log-in. I don’t see a new version of Feedback on the Xojo site either.

Any hints? I want to file a bug report before I forget about it.

2

Have you cleared the Feedback folder beside all the Xojo folders in the local language reference folder ?

I found it: Library/Application Folder/Xojo/Feedback

Presss the Option key / in the Finder, Go To Menu, press the Library MenuItem.

3

Thanks Emile, deleted all that, but still nope.

It was my password, when I opened it, it had “forgotten” my password. So I re-entered it.

Finally, I looked up my password from my browser, and realized I was entering in an old password.

Note to Xojo staff; please can you change Feedback, so that when the password is incorrect, it actually says so. Would have saved me from wasting time.

4

Saying which is wrong is not good from a security perspective
“Login Failed” is much better but less informative - which is why its better from a security perspective