Rubberview support problem

  1. 3 weeks ago

    Sean C

    Dec 29 New Zealand

    Hi there - I've tried contacting rubber view as I bought it in October. I've received no license from the site that I got directed to (I've been to it numerous times.
    I've tried the email there - I always get back an undelivered email - the site downloads me a demo of the software - I am hamstrung from releasing my new app build because of all this.

    If anybody (especially the guy who made this) can contact me about this I'd appreciate that

    Cheers,
    Sean Clancy

  2. Dave S

    Dec 29 San Diego, California USA

    https://forum.xojo.com/51163-rubberviews-support-may-experience-some-delays-please-be-patien/p1#p414771

  3. Markus W

    Dec 29 Pre-Release Testers, Xojo Pro #JeSuisHuman Germany, Heidelb...

    Send him a pm via the forum.

  4. 2 weeks ago

    The developer is Michel Bujardet from France. He is a very helpful man, so mabye there is something wrong. I am sure when he reads your email, he will help you.

    Like Markus suggested, send him a private message.

    Chris

  5. Jean-Yves P

    Jan 2 Pre-Release Testers, Xojo Pro Europe (France, Besançon)

    like Dave pointed out, he is recovering from surgery in late november. please be patient with him.

  6. 2 days ago

    Michel B

    2 days ago Pre-Release Testers RubberViews.com

    Hi, Sorry for the delay.

    Still recovering, but back in business a couple hours a day (far from the some 10 before).

    I just sent Sean his license code.

    I also decided to remove the encrypted version from my site. It will be a lot simpler to manage with the unencrypted full source code.

  7. Sascha S

    2 days ago Pre-Release Testers, Xojo Pro Germany

    @Michel B Still recovering, but back in business a couple hours a day (far from the some 10 before).

    Glad to see you doing fine Michel. Get well soon. :)

  8. Michel B

    2 days ago Pre-Release Testers RubberViews.com

    Thank you Sascha :)

  9. yesterday

    Andre K

    yesterday Pre-Release Testers

    Good to see you again Michel, i hope you will soon be fully recovered.

  10. Sean C

    yesterday New Zealand

    Thanks Michel for the license!

    I'm not quite clear how to register it though... i looked through the manual and didn't find that part...

    I'm really looking forward to using it!

    cheers Sean

  11. 17 hours ago

    Don L

    17 hours ago Pre-Release Testers, Xojo Pro Florence, South Carolina USA

    @Sean C I'm not quite clear how to register it though... i looked through the manual and didn't find that part...

    From the manual:
    - Drag the RubberViews Classes folder into the project

    - Open that folder, and Drag the RubberViews class over the Window or ContainerControl. If you are trying the demo, simply drag RubberViews from the demo project onto your project.

    - In App, add two properties : MSnameL and MSRubberViewsL As String

    - In the Window or ContainerControl Open event, call the Init method :
    RubberViews1.Init(Self)

    Then to have the controls resized, put this in the Resizing and/or Resized events :
    RubberViews1.SizAll(Self)

    Not from the manual (but you need to do to register the license):
    Add these two code statements to your App.Open event:
    MSnameL ="Your Name" // your name as it shows on your license
    MSRubberViewsL = "ABCD-ABCD-ABCD-ABCD-ABCD" // your license

    Everything should run from there!

  12. 14 hours ago

    Michel B

    14 hours ago Pre-Release Testers RubberViews.com
    Edited 14 hours ago

    @Don L Not from the manual (but you need to do to register the license):
    Add these two code statements to your App.Open event:
    MSnameL ="Your Name" // your name as it shows on your license
    MSRubberViewsL = "ABCD-ABCD-ABCD-ABCD-ABCD" // your license

    Thank you so much Don.

    I will update the online manual. At any rate, I have discontinued the encrypted class. Too much trouble ;)

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