App crash on startup

  1. 9 months ago

    One of my customers has reported that my app crashes at startup. He reported that it happened before upgrading to Mojave and afterwards. He has sent a crash log ( ), but the crashed thread doesn't have any reference to any of my methods -- it's only when we get to thread 4 that I start to see some familiar names.

    Can anybody point me in the right direction here?

    It may be related to another user who posted a review saying it crashed on startup under Mojave.

    thanks,
    Richard

  2. Beatrix W

    30 Nov 2018 Pre-Release Testers, Third Party Store Europe (Germany)

    I would check out Preferences.writePrefs . Do you have logging in your app? That means adding something like

    Globals.theErrorLog.logitem currentMethodName

    to the beginning and the end of each suspect function in all affected classes.

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