At first I apologize, as my native language is not English, so my thoughts may be not clearly understandable as I don’t understand that behavior suggested by Paul Sondervan and I never will. Why I must connect with somebody to get correct upgrade/update price? Why there are not clearly displayed upgrade prices? For me – yes, I’m stupid – it tells that Xojo fellows don’t care about their valued customers. So easy it is. Yes – maybe I’m child who tells truth that king is naked, but somebody mast tell about things as they are.
Xojo – you have almost very good selling and promoting strategy, but this strategy does not value old loyal customers. Yes – first buy price is reasonable, but sell for returning customers with same price again and again – it is – I have no such bad words, you know. Instead making conferences which is like party in plague time and intend again only for getting more money from old good customers, please make from Xojo at least good multiplatform successor for Access. Now in Xojo there are dataobjects and reports, but they are joke and you know it yourself. If be honest, then Xojo now is pretty toy. Overpriced toy. At least nail about every 5 years one version of Xojo to wall and rename it for example “Long time developer version XXXX.RR”. And then you can make new versions, but also please repair bugs from that “Long time version”. Unfortunately if you make always new versions, then something can be broke and did not work as intended, as happened to me. I want to use newest version, because textarea in Xojo 2014r3.2 is buggy, but I can’t, as 2018r2 MySQL plugin gives me unknown SSL error when I connect to MariaDB irrespective of circumstance that I don’t use and don’t need SSL. I read about that error from forum and replaced that MySQL plugin to plugin from Xojo version 2015r1. Yes – it helped for that project, but another project with works in two places and connects to same database server, but different databases with same structure, one behaves so strangely with 2015r1 plugin, so is not usable. So beware about using 2015r1 MySQL plugin in newer Xojos. I have wrote same programs with Xojo and one made with Xojo 2014r3.2 is responsible for collecting data and making invoices based to that data approximately to 5 thousand families every month. So you can imagine what I must think and feel when I run across those bad circumstances.
Please make Xojo serious tool, as you have been planned at beginning. No need to run fancy ipad amok before all other thing works as intended. And by pricing, why not take for update ¼ from full price by elapse first year. If there elapses two years without updating, then half price, if elapses three years, then ¾ from full prices and if you haven’t updated within four years, then you must pay full price again. It would be more user and customer friendly instead of paying full price every year for buggy and full of surprises versions.
Best advertise is yours customer’s good words about Xojo. Not for you, but for other people. Mouth to mouth advertising is best magnet for new customers. No one conference can’t do that. And if you make from Xojo solid working tool for using databases and collecting, processing and displaying data they consist, you will be swim in money soon…