I bought a certificate from K Software, Commodo reseller, and am a bit confused as to what exactly I need to do to verify with Commodo. The first email I got from them read:
For callback verification, please update your company name, address, and phone number in our acceptable online resources such as
Dun & Bradstreet
I have a D-U-N-S number already and sent that to them. I don't know what kompass is. It's not particulary clear what I'm supposed to do with that. Next I got this email from them:
Thank you for writing to us,Your order is awaiting for phone verification,Please add your phone number in below link and get back to us.
The page linked is not in English. Sometimes it's German, sometimes Portuguese. So I complained about that. Next I got this:
If you are unable to update in that link then Update/register your business, including telephone number, with a qualified independent source, such as;
I was able to create an account on buzzfile and kompass but I should have an existing account with D & B as I have the D-U-N-S number.
From what I've read here on the forum it should not be this difficult especially if I already have the D-U-N-S number.