If a ticket has been marked fixed and verified but is still reproducible more than 1 release later, is there a protocol to report the ticket to be re-opened?
EG.Feedback Case #2616526165 - Listbox.CellHelpTag Never, Ever Dissapears in Windows 8
Yes, click the number and explain your reasoning that you wish to re-open it.I can't confirm that anyone actually reads that though...
Click the Status link at the top opened ticket and you get a new window.
That one, I meant status. :P
It would be much better to file a new report. Because of how we tag things internally, reopening cases that are marked fixed & verified will cause problems for us down the road.
Seems a bit clumsy to open a duplicate report but if it helps, I will
FYI. A new ticket has been made for the above: Feedback Case #47031