feedback system crashed in 2015 r2.4

Hi folks,

I use feedback system in 2015 r2.4 in OSX el capitan, but not working. It starts a update process then ask for log in. But after log in, the update process just freezed.

How to fix it?

Thanks

[quote=218285:@BO CHEN]Hi folks,

I use feedback system in 2015 r2.4 in OSX el capitan, but not working. It starts a update process then ask for log in. But after log in, the update process just freezed.

How to fix it?

Thanks[/quote]

Remove the app from Applications, download it again from Xojo.com extras section and reinstall. That should do it.

@Michel Bujardet

I delete feedback app from Application folder, download and re-install the app. But the feedback 2015r1.2 updates still pop up. And update process freezes at the same point after sign in. The donwloaded OSX version of Feedback is still 2015r1.1 not r1.2.